Manager, North America Brand Operations

San Francisco, CA (Hybrid)

$135K/yr – $215K/yrManager5+ years expFull time

Posted 4 hrs ago

Job Summary

Own brand led growth across high value experiences in North America, building scalable operating models and enabling activation for clients and partners.

  • Identify and prioritize brand opportunities across digital wallets, fintech platforms, and emerging payment journeys.
  • Develop narratives, playbooks, and enablement to activate the Visa brand across evolving payment experiences.

Job Description

Responsibilities

  • Advance Brand-Led Growth Across High-Value Experiences: - Identify and prioritize high-value brand and product experience opportunities across digital wallets, fintech platforms, AI-enabled commerce, and emerging payment journeys. - Partner cross-functionally to embed the Visa brand early in experiences that drive consumer preference, trust, adoption, and business growth. - Translate North America brand strategy into actionable initiatives that strengthen Visa's relevance across next-generation consumer experiences. Build a One Visa Operating Model - Establish scalable operating models, decision frameworks, and governance processes that enable consistent brand implementation across North America. - Create shared feedback loops and ways of working across Marketing, Product, Sales, Partnerships, Legal, Technology, and Global Brand teams. - Leverage AI, automation, and knowledge-management tools to simplify decision-making, reduce friction, and improve the speed, quality, and consistency of brand governance. Scale Brand Activation And Client Enablement - Develop compelling narratives, playbooks, and guidance that help clients, partners, and internal teams activate the Visa brand across evolving payment experiences. - Lead enablement efforts supporting new brand standards, product-brand initiatives, and strategic growth programs. - Build repeatable adoption models that accelerate implementation, improve client experience, and increase consistency across issuers, fintechs, merchants, and strategic partners.

Requirements

  • 5 or more years of relevant work experience with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.

Preferred

  • - 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD - 7+ years of experience in brand strategy, marketing, payments, consulting, business transformation, product operations, partnership management, or a related field. - Experience working across financial institutions, fintechs, wallets, digital platforms, merchants, commerce ecosystems, or payment products. - Demonstrated ability to translate brand or business strategy into scalable programs, operating models, systems, and measurable outcomes. - Strong understanding of digital consumer journeys and emerging payment experiences, including wallets, embedded commerce, P2P, AI-enabled commerce, or agentic experiences. - Experience influencing product, commercial, legal, technology, and marketing stakeholders in a complex, matrixed organization. - Demonstrated ability to influence without authority, establish shared decision frameworks, and move cross-functional initiatives from ambiguity to execution. - Experience developing client-facing programs, adoption strategies, playbooks, enablement initiatives, or growth frameworks. - Experience applying AI, automation, knowledge management, analytics, or workflow design to improve speed, quality, decision-making, and operational scale. - Strong analytical orientation, including the ability to establish baselines, define success measures, interpret insights, and connect activities to consumer or business outcomes. - Excellent executive communication, storytelling, facilitation, and stakeholder-management skills.

Benefits

  • Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.

Founded in 2011
Foster City, California, USA
29K employees (1,634 in marketing)

Salaries

Posted range

$135K/yr – $215K/yr

Taken straight from the job posting.

See all Visa salaries

Funding

Last Raise
Post IPO Equity, 10 years ago

Funding History

  • Sep 2016
    Post IPO Equity

Traffic Signals

Monthly Visitors
3.3M
Monthly Google Ads Budget
$113.1K
Traffic Source Mix
Search
41.8%
Direct
47.1%
Referral
8.8%
Social
1.2%
Paid
1%

Headcount Trend

Current headcount: ~29.4K

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Manager, North America Brand Operations

Visa · San Francisco, CA · Hybrid