Manager, Member Marketing Operations

New York City, NY (On-site)

$110K/yr – $120K/yrManager5+ years expFull time

Posted 18 hrs ago

Job Summary

Own end-to-end marketing operations for campaigns, leading cross-functional project management, content calendars, field communications, and performance retrospectives to drive scalable workflows and continuous improvement.

  • Own and optimize project templates and weekly reviews.
  • Lead content calendar and field communications.
  • Synthesize post-launch insights into actionable improvements.

Job Description

Responsibilities

  • Project Management : Oversee marketing operations within Monday.com, including creating and maintaining standardized project templates, enforcing update discipline, and optimizing workflows for clarity and consistency across launches.
  • Content Calendar Management : Own and maintain the master member marketing content calendar to align key messages, campaigns, and launch milestones.
  • Field Communications : Draft clear, effective, and timely communications for the field team to ensure successful rollout of campaigns, promotions, and operational updates.
  • Performance Tracking & Retrospectives : Lead post-launch retrospectives, weekly sentiment tracking, and metrics analysis; consolidate findings into insights and recommendations for continuous improvement.
  • Operational Reporting : Develop weekly operations review decks highlighting key initiatives, performance updates, blockers, and next steps for leadership visibility.
  • Meeting Cadence & Accountability : Manage weekly status meetings and related communications; maintain agendas, track follow-ups, and ensure cross-functional alignment and accountability.
  • Process Documentation : Create and update operational documentation for team workflows, campaign management, and best practices to drive scalability and efficiency.
  • Newsletter Briefing : Brief in content for internal and field newsletters, ensuring accuracy, consistency, and alignment with marketing priorities.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or related field.
  • 5+ years in marketing operations, project management, or integrated campaign execution.
  • Strong proficiency with Monday.com or equivalent project management tools.
  • Excellent written and verbal communication skills.
  • Able to manage multiple projects simultaneously and meet tight deadlines.
  • Analytical, organized, and process-driven with a bias for action.

Preferred

  • Strong communicator and collaborator who inspires accountability.
  • Proactive problem solver who anticipates needs and drives clarity.
  • Excels in structuring and scaling operations across diverse stakeholders.
  • Thrives on improving processes to make teams more effective and aligned.

Benefits

  • We offer competitive salaries, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Equinox Holdings Ltd

Equinox Holdings Ltd is a graphic design company based out of 895 Broadway, New York, NY, United States.

New York, New York, USA
2 employees

Salaries

Posted range

$110K/yr – $120K/yr

Taken straight from the job posting.

See all Equinox Holdings Ltd salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)
8

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Current headcount: ~2

Manager, Member Marketing Operations

Equinox Holdings Ltd · New York City, NY · On-site