Manager, Media Business Operations

Boston, MA (Hybrid)

$75K/yr – $115K/yrManager5+ years expFull time

Posted 9 days ago

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Job Summary

Own media financials for the assigned client, lead audits and billing reconciliations, validate vendor invoices, and partner with the VP and cross-functional teams to resolve issues and implement process improvements.

  • Lead financial operations, audits, and vendor validation for client campaigns
  • Collaborate with leadership to align on next steps, big-picture goals, and cross-functional workflows
  • Develop and mentor a small team of analysts to ensure quality and career growth

Job Description

Responsibilities

  • Manage, support, and own media financials for the assigned client including monthly billing reconciliations, executing audits, vendor invoice validation, and similar tasks.
  • In partnership with the VP Media Business Operations, meet with client to present updates, identify and triage issues, and develop and implement solutions.
  • Ensure campaigns are properly set up in the system and regularly review campaigns for accuracy and alignment to financial, business, and operational expectations.
  • Serve as a key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations including preparation of POVs, recommendations, etc.
  • Work with vendors to create solutions that work best to satisfy the needs of agency and our client.
  • Review, negotiate, and manage agency contracts from a business and compliance standpoint in partnership with our legal team.
  • Escalate operational challenges and financial inconsistencies to management and bring well-thought out solutions to the table.
  • Partner with multi-level, cross-functional media teams, finance, accounts payable, legal and leadership to ensure a seamless integration of work.
  • Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
  • Maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings or when the parameters of a project changes.

Requirements

  • Bachelor’s degree in finance, business, advertising, marketing, or related field preferred; experience may be substituted.
  • 5+ years of progressively-responsible professional experience supporting media operations and finance in an advertising agency environment.
  • Experience working with specialized tools like Prisma, MediaTools/Guideline, or similar.
  • Extensive experience managing media finance and operations initiatives with a specific focus on budget management and reconciliation.
  • An understanding of media campaigns, planning, and buying in an advertising agency environment.
  • Prior experience managing people and the ability to mentor and guide team members to get the best out of them and drive career growth and development.
  • Prior experience working with and presenting directly to clients.
  • Highly organized with an exceptional attention to detail.
  • Active listener with exceptional storytelling, verbal & written communication, presentation, and negotiation skills as well as a high degree of emotional intelligence.
  • A natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals.

Preferred

  • Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.
  • Experience working alongside the financial industry or other regulated industries is a plus.
Publicis Groupe Holdings B.V logo

Publicis Groupe Holdings B.V

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40]), Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

London, England, United Kingdom
11K employees (3,008 in marketing)

Traffic Signals

Monthly Visitors
526.1K
Traffic Source Mix
Search
33.4%
Direct
38.4%
Referral
11.8%
Social
15.8%
Paid
0.4%

Headcount Trend

Current headcount: ~10.8K

Marketing Team

Marketing Team Size
2,719 (25% of company)
Median Career Experience
13.5 years
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
152