Manager, Marketing Operations

New York City, NY (Remote)

$70K/yr – $80K/yrManager5+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the operational backbone of MCPG marketing by building and coordinating the seasonal calendar, cross‑functional materials, and budget workflows that span Sales, Design, and Production.

  • Operations & Scheduling: orchestrate milestones, reminders, and internal communications across the department.
  • Materials & Production: align sales materials, grids, allocations, and print/display production with internal teams and external vendors.
  • Budgeting & Workflows: design a cross‑functional budget tracking system and monthly spend reporting while onboarding vendors and tightening expense processes.

Job Description

Responsibilities

  • Spearhead seasonal calendar creation process and orchestration of internal deadlines for the marketing department, including coordinating reminders and communication of deadlines to the entire MCPG marketing team.
  • Manage planning process for seasonal Sales Conference meetings: scheduling, organizing, vetting materials, recording presentations.
  • Act as key liaison with the Sales, Design, Managing Editorial and Production departments in the US to manage coordination of sales materials, maintain grids, monitor and ensure allocation.
  • Implement and direct the display and print promotional materials creation process on behalf of the marketing team, coordinating closely with internal marketing design, production, sales and warehouse teams and with external vendors, and designers.
  • Create and implement MCPG’s promotional budget tracking system, including: developing a cross-departmental workflow, collaborating with cross-functional colleagues to ensure expenses are accounted for consistently across systems, creating and communicating monthly reporting for the marketing department.
  • Develop and maintain additional budgetary and financial processes for marketing, department, including: Setting up new vendors for payment, tracking seasonal, round-up, and miscellaneous expenses with department heads.
  • Organize cross-departmental initiatives as assigned.

Requirements

  • 5+ years in marketing operations or related field.
  • Strong knowledge of Airtable, Google Suite (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc).
  • Strong written and verbal communication skills including the ability to proactively communicate effectively across departments and seniority levels.
  • Ability to collaborate with multiple teams concurrently.
  • Ability to learn new systems and processes.
  • Print production experience.
  • Experience developing new workflows.
  • Confidence handling financial and budgetary information.

Preferred

  • Publishing experience is a plus but not required.
  • Working knowledge of Hive and Basecamp a plus but not required.
  • Working knowledge of financial tracking and payment systems like Concur a plus but not required.
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We deeply believe in the power of books to connect people, amplify diverse voices, create meaningful change, and make a lasting impact in the world. Macmillan Publishers is a leading publishing company and home to some of the world's most cherished authors and creators. We are firmly committed to our employees, authors, and core values — and strive to build a culture that is inclusive of diverse voices and perspectives throughout all levels of the company. Our U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. Macmillan Publishers is an Equal Opportunity Employer committed to reflecting a broad representation of differences — race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective — in our workplace.

New York, NY, US
2.6K employees (1,067 in marketing)
81% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
1M
Monthly Google Ads Budget
$674
Traffic Source Mix
Search
44.2%
Direct
40.2%
Referral
10%
Social
4.8%
Paid
0.5%

Headcount Trend

Current headcount: ~2.7K

Marketing Team

Marketing Team Size
865 (32% of company)
Median Career Experience
9.5 years
Median Tenure
4.4 years
Marketing Roles Posted (Last 30 Days)
4

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