Manager, Marketing Operations

Doylestown, PA (Remote)

$120K/yr – $150K/yrSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Own and optimize the marketing technology stack (HubSpot-based) to enable scalable automation, data integrity, and cross-functional handoffs across marketing, sales, and RevOps.

  • Must-have: HubSpot expertise with advanced CRM admin and automation skills.
  • Standout: End-to-end RevOps ownership with multi-platform integrations.
  • Primary focus: architecture, data quality, and automated lead-to-revenue processes.

Job Description

Responsibilities

  • Own and administer the marketing technology stack, with HubSpot as the system of record, and maintain clean, governed integrations across connected platforms including Slack, Mixpanel, Metabase, Clay, Orbital, and Intercom.
  • Architect and maintain scalable marketing automation systems that support multi-segment buyer journeys from individual practitioners through enterprise accounts.
  • Design and deploy AI-powered workflows using tools such as Clay, Claude, and similar platforms, with a focus on scalability, reliability, and long-term maintainability.
  • Manage data enrichment, identity resolution, and system integrations across marketing and sales platforms to ensure a consistent, accurate view of every contact and account.
  • Continuously audit, debug, and optimize systems to ensure accuracy, scalability, and alignment with business goals; proactively identify technical debt and remediate it.
  • Own the architecture and performance of the inbound pipeline, including forms, routing logic, and sales handoff workflows.
  • Design, implement, and continuously refine lead scoring models, persona segmentation, and account tiering to support account-based marketing and revenue prioritization.
  • Partner with GTM leaders to define and enforce lead lifecycle stages, SLAs, and qualification criteria; build the systems that make compliance automatic rather than manual.
  • Instrument the full marketing funnel in HubSpot, ensuring reliable attribution across channels and product lines.
  • Build and maintain marketing performance dashboards in HubSpot that give GTM leaders a reliable, real-time view of pipeline contribution, conversion rates, and channel performance.
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Instinct Science

Instinct is a leading veterinary software system focused on enhancing patient care and improving staff efficiency. We already power many of the world's most advanced care centers including teaching hospitals, private specialty centers, and leading ER/general practice hospitals. Instinct includes digital whiteboards and treatment sheets, patient safety warnings, built in Plumb's, live invoice auditing, and much more!

Founded in 2017
Philadelphia, Pennsylvania, USA
190 employees (46 in marketing)