Responsibilities

• Oversee pod-level campaign execution, ensuring consistent delivery within established workflows, strong creator-brand alignment, platform best practices and performance goals.
• Translate organizational strategy and KPIs into actionable execution plans, aligning team priorities and resources to organizational KPIs and campaign objectives.
• Manage pod capacity and resourcing, balancing workloads across Campaign Managers, Specialists, and Coordinators to support active and new campaigns.
• Develop and manage high-performing teams, regular 1:1s, performance management, onboarding support, and growth planning for direct reports.
• Monitor and optimize campaign performance, leveraging real-time data to identify risks and opportunities, drive strategic casting, and implement standardized, scalable processes.
• Track and report pod performance, maintaining visibility into key KPIs, surfacing trends and risks, and contributing to quarterly and annual performance insights.
• Lead cross-functional alignment and communication, serving as a primary partner to internal stakeholders and ensuring clear handoffs and collaborative execution.
• Partner closely with Campaign Success, Sales, Marketing, and Growth teams to strategically shape campaign scopes of work, ensuring activation plans are aligned with brand partner KPIs, performance goals, and long-term objectives.
• Serve as an operational leader and escalation point; supporting less experienced team members, setting clear expectations and proactively flagging risks to the Director of Campaign Operations in a timely manner.
• Drive operational efficiency and tool adoption, supporting system integration, identifying blockers, and advocating for workflow improvements.

Requirements

• 5+ years of related experience in campaign operations, influencer marketing, or related field, including 2+ years of experience managing people
• Ability to operate independently with strong judgment, owning team performance and campaign outcomes
• Proven experience leading campaign strategy and execution, including resource management, scope planning, and budget alignment to support high-impact programs
• Strong analytical and problem-solving skills, with the ability to anticipate risks, interpret performance data, and lead effective, scalable solutions
• Effective people leader with experience coaching, developing, and performance-managing teams, fostering accountability, engagement, and long-term growth

Benefits

• Comprehensive healthcare package for all full-time employees
• 401K with a Company Match
• Fully paid parental leave
• Unlimited PTO + 14 Company Holidays (+ your birthday off!)
• Monthly Wellness Stipend
• Opportunities for professional development and growth within the organization
• Collaborative and inclusive work environment with a focus on employee well-being
• Fully remote organization