Manager, Fan Experience & Marketing

Memphis, TN (Unknown)

Salary Not AvailableManager2+ years exp

Posted 3 days ago

Job Summary

Own the Memphis Redbirds fan experience and gameday operations, leading run-of-show, on-field promotions, and grassroots partner initiatives while collaborating with creative and promotional teams to create memorable, repeatable fan moments.

  • Drive engaging gameday atmosphere and fan engagement
  • Coordinate with partners and internal teams to execute activations and media collateral
  • Track performance metrics to optimize fan experience and sales impact

Job Description

Responsibilities

  • Assist in developing and implementing the team’s marketing plan with an emphasis on fan experience and fun.
  • Assist in developing and executing each gameday’s run-of-show.
  • Create an exciting gameday atmosphere that drives fans to return throughout the season.
  • Lead and collaborate with our promotional team on the ground at AutoZone Park during gamedays.
  • Work with local partners to coordinate fan experience initiatives and grassroots efforts to build awareness and drive sales.
  • Promote an entertaining environment through fan experiences that create memories that last a lifetime.
  • Contribute to the creation and execution of gameday collateral including music, video boards, fan experiences and in-game promotions.
  • Collaborate with the creative team on design, video, and in-game presentation elements to maintain a consistent look and feel.
  • Assist with promotional schedule planning, ordering, and distribution of items.
  • Assist in the hiring and training process of seasonal gameday operations roles.

Requirements

  • 2+ years of marketing or operations experience, preferably in sports or entertainment.
  • Strong organizational and time management skills with the ability to multitask.
  • Familiarity with game scripting and run-of-show timing.
  • Creative thinker with strong writing and communication skills.
  • Ability to lead a team and work collectively to enhance the overall fan experience.
  • Works well in fast-paced/live event, high-pressure situations.
  • Experience with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) is preferred.
  • Experience with ShoFlo and/or other game planning software is preferred.
  • Experience with technical aspects of gamedays (camera operation, video board, music, etc.) preferred.
  • Bachelor’s degree in Marketing, Sports Management, or related field preferred.
Memphis Redbirds logo

Memphis Redbirds

The Memphis Redbirds are a professional baseball team based in Memphis, Tennessee by. The Redbirds are Triple-A affiliate of the the St. Louis Cardinals. AutoZone Park in downtown Memphis has served as home to the Redbirds since 2000 and consistently receives rave reviews from fans and journalists alike as one of the top ballparks in all of professional baseball.

Founded in 1998
Memphis, Tennessee, USA
137 employees (33 in marketing)

Marketing Team

Marketing Team Size
30 (22% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
379
Monthly Google Ads Budget
$2.5M

Headcount Trend

Current headcount: ~137

Recent News

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Manager, Fan Experience & Marketing

Memphis Redbirds · Memphis, TN · Unknown