Responsibilities

• Define and track digital projects for mid-size to large clients.
• Define and track schedules and assignments for technical projects using management tools like Jira, Workamajjg, standup documents, etc.
• Define and track the digital production process and be able to contribute to requirements with the development team.
• Define and track the development planning with the team, and create documentation and process flow as needed.
• Define and track documents functional requirements for development projects.
• Define and track planning and direction for complex projects as needed.
• Act as a point of approval and review to ensure MarTech best practices are being followed, and steps are not being missed.
• Define and track the estimation process providing the level of effort and time required for medium-to-high complexity digital projects and Omni projects.
• Partner with MarTech leads to produce the technical approach, estimate, and timing for Omnichannel programs.
• Set up and manage Jira boards for assigned projects and brands.

Requirements

• 6-8 years of digital production experience in an agency environment with a background in pharmaceutical and digital marketing (can be combination of client and agency experience).
• Manage up to three (3) direct reports providing guidance on career progression plan.
• Advanced knowledge of digital production, the development lifecycle and project management methods and tools, and a solid understanding of relevant software technologies.
• Advanced knowledge of key web mobile, SMS, and email development and design best practices.
• Advanced knowledge of Veeva CRM and RTEs.
• Advanced knowledge of ADA and WCAG standards and best practices.
• Advanced knowledge of requirements gathering and documentation.
• Advanced knowledge of QA/UAT process across multichannel and Omnichannel.
• Proficient in Microsoft Office suite, Workamajig, and Jira.
• A teamplayer with strong time-management skills, the ability to motivate others to deliver excellence, and poise and focus under pressure.