Manager Digital Commerce & Marketplaces

Lebanon, TN (Unknown)

Salary Not AvailableManager5+ years expFull time

Posted 3 days ago

Job Summary

Own and drive end-to-end digital commerce growth, leading strategy, merchandising, operations, and cross-functional collaboration to boost sales, profitability, and customer experience.

  • Define and monitor KPIs for digital commerce
  • Lead a team to execute merchandising, content, and promotions
  • Collaborate with marketing and operations to improve performance

Job Description

Responsibilities

  • Digital Commerce Strategy
  • Lead the performance and growth of digital commerce channels.
  • Develop and execute business strategies that support sales, profitability, customer engagement, and operational objectives.
  • Establish key performance indicators and monitor business results.
  • Identify opportunities to improve digital commerce performance and customer experience.
  • Digital Merchandising & Content
  • Oversee digital merchandising, product content, and online presentation to support business goals.
  • Ensure a consistent and compelling customer experience across digital channels.
  • Partner with marketing and other business teams to support promotions, campaigns, and product initiatives.
  • Monitor customer and business trends and recommend improvements

Requirements

  • Bachelor's degree in Business, Marketing, Retail, Ecommerce, Merchandising, or related field preferred.
  • 5+ years of experience in digital commerce, retail, merchandising, marketing, or related business functions.
  • 2+ years of leadership experience.
  • Experience managing business performance, financial results, or operational processes.
  • Demonstrated experience leading cross-functional initiatives and driving business outcomes.
  • Knowledge of digital commerce, retail operations, merchandising, and customer experience principles.
  • Strong analytical, financial, and problem-solving skills.
  • Ability to interpret data and translate insights into business actions.
  • Strong communication, collaboration, and leadership skills.
  • Experience managing multiple priorities in a fast-paced business environment.

Benefits

  • Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
  • Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
  • Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
  • Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
  • Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
  • More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Cracker Barrel logo

Cracker Barrel

3.3 Glassdoor

Cracker Barrel is a vibrant business grounded in a clear belief - the goodness of country hospitality. And that's why we're always serving up more than a meal. We show you country-style appreciation, so you can appreciate the moment and know that you're all in good company.

Founded in 1969
Lebanon, Tennessee, USA
17K employees (548 in marketing)
49% recommend to a friend
48% CEO approval

Funding

Total Funding
$300M
Last Raise
$300M
Post IPO Debt, 9 months ago

Funding History

  • Jun 2025
    Post IPO Debt • $300M

Traffic Signals

Monthly Visitors
7.2M
Monthly Google Ads Budget
$149.6K
Traffic Source Mix
Search
50.4%
Direct
42.4%
Referral
4.7%
Social
1.3%
Paid
1.1%

Headcount Trend

Current headcount: ~17.1K

Recent News

Cracker Barrel logo

Manager Digital Commerce & Marketplaces

Cracker Barrel · Lebanon, TN · Unknown