Manager, Customer Marketing

Chicago, IL (Hybrid)

$112K/yr – $157K/yrSenior Level5+ years expFull time

Posted 4 days ago

Job Summary

Own and drive customer marketing initiatives by collaborating with cross-functional teams, translating campaigns to customer programs, and managing budgets and go/no-go decisions to enable sell-in and growth.

  • Lead cross-functional collaboration across Marketing, Finance, Revenue Management, and Sales Planning
  • Translate national campaigns into customer programs and manage campaigns, promotions, and product innovation
  • Own the customer marketing budget and assess strategic initiative viability

Job Description

Responsibilities

  • Collaborate with multiple internal cross-functional groups (e.g., Marketing, Finance, Revenue Management, Category Management, Sales Planning, Commercialization team) to execute brand and customer initiatives
  • Engage with Marketing and Category Leadership to provide the voice of sales in strategic initiatives
  • Engage with Customer teams to develop an understanding of what is needed on-going to support success of sell-in and performance with the customer
  • Identify and propose customer-specific product opportunities, building the business case and partnering with the Commercialization team through launch
  • Translate national shopper marketing campaigns to customer specific programs; manage the development and execution of campaigns, promotions, and innovation to support business growth within each channel of distribution
  • Manage the assigned customer marketing budget, aligning spend with account plans
  • Evaluate and recommend go/no-go action based on the viability of a strategic initiative
  • Develop a deep understanding of markets and consumers and apply that understanding to developing plans and strategies
  • Handle multiple initiatives simultaneously and work under pressure to meet deadlines
  • Perform special projects as required

Requirements

  • Minimum Bachelor's degree, preferably in Business, or Marketing related field
  • Minimum 5 years of marketing, sales, or business experience, or equivalent combination of education and experience in the CPG industry required
  • Syndicated data experience (IRI, Nielsen, loyalty databases, customer specific, etc.) High competency in examining data, managing complex data sets, and analytical problem-solving
  • Relevant project management or consulting work is preferred
  • Experience and skill presenting concepts to multiple audiences, including senior leadership
  • Willingness to travel as needed

Benefits

  • At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.
Ferrara logo

Ferrara

For generations, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers. Today, Ferrara is the #1 sugar confectioner in the U.S. with global sales in more than 60 countries. Ferrara boasts a passionate team of over 9,400 employees around the world who deliver and create hundreds of iconic and beloved products. A career at Ferrara means you’re an integral member of a wider community. Ferrara Group is a part of a global family of distinct yet connected companies united by a passion for quality, innovation and delight.In the U.S., more than 91 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co has earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s. A privately held company, Ferrara Group is headquartered in Chicago, with a network of more than 30 locations in North America, South America, Europe, and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Founded in 1908
Chicago, Illinois, USA
4.1K employees (113 in marketing)

Salaries

Posted range

$112K/yr – $157K/yr

Taken straight from the job posting.

The middle of this range ($135K) is 22% above the median base salary for Customer Marketing Manager roles in the United States ($110K).

Customer Marketing Manager median pay in the United States

$110K/yr

Most pay falls between $95K and $135K. Based on 49 salaries.

See all Ferrara salaries

Marketing Team

Marketing Team Size
113 (3% of company)
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
5

Traffic Signals

Monthly Visitors
27K
Traffic Source Mix
Search
9.8%
Direct
46%
Referral
27.7%
Social
15.2%
Paid
1.1%

Headcount Trend

Current headcount: ~4.1K
Ferrara logo

Manager, Customer Marketing

Ferrara · Chicago, IL · Hybrid