Responsibilities

• Own the numbers. Take ownership of the metrics that define success — creators activated, creators retained, and earnings growth.
• Manage community channels. Actively respond to messages, moderate conversations, and share feedback with internal stakeholders.
• Educate and inspire the community. Build the always-on content that empowers creators to maximize their earnings on BrandCycle.
• Turn brand moments into creator earnings. Package campaigns into content creators can act on fast to maximize sales and revenue.
• Be the voice of the creator. Act as a bridge between BrandCycle creators and internal teams, advocating for their needs and ensuring alignment with company goals.
• Test and learn. Continuously explore innovative ways to enhance engagement and provide value to our creators.

Requirements

• 3-5 years of experience in social media, community management, and/or influencer marketing.
• Experience managing social media groups or online communities.
• Strong communication and relationship-building skills with the ability to engage, motivate, and support creators and influencers.
• Hands-on experience working with content publishers, creators, or influencers.
• Proficiency in email marketing using Mailchimp, Hubspot, or similar platforms.
• Familiarity with design tools like Canva, Adobe Creative Suite, or others.
• Working knowledge of affiliate networks, creator platforms, and social platforms.
• Familiarity with AI and automation tools, and a genuine desire to expand how you use them.

Preferred

• Relationship-driven
• Warm and relationship-driven; you are a person creators want to hear from.
• Builds trust quickly and anticipates what creators need before they ask.
• Balances fierce advocacy for the creator with what's right for the business.
• Self-directed
• Entrepreneurial and eager to grow within the role and the company.
• An effective communicator in a remote environment, comfortable working independently with minimal supervision.
• Thrives in a fast-paced startup and enjoys wearing many hats.
• Brings mature, measured judgment and solves problems independently.
• Goals-driven

Benefits

• Health Benefits: We offer medical, dental, vision, life, and short-term and long-term disability insurance.
• 401K: Eligible on your first day of employment.
• Super Flex Time: Run errands as needed, just get your stuff done.
• Unlimited Vacation: Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year’s.
• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave.
• WFH Office: Home office stipend and internet dollars to set you up for success.
• Events: Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.