Job Title: Manager, Creative Strategy & Operations

Location: New York City (In Office)

Employment Type: Full-Time

Compensation: Salary, Bonus (Potential Equity for Right Candidate)

TBN Talent (“TBN”) is a boutique digital creator management company representing creators who share content within the lifestyle, food, family, fashion, beauty, and wellness spaces across TikTok, Instagram and YouTube. TBN represents digital creators with a combined total reach of more than 10 million followers across major platforms and has completed over 6,000 campaigns since inception.

Position Overview

We are seeking a highly organized and resourceful Creative Strategy & Operations Manager to work directly with leadership and support both day-to-day operations and external communications. This role blends executive support, project coordination, and communications management. It is ideal for someone who thrives in a small team environment, is comfortable operating across multiple disciplines, and enjoys both structured execution and creative communications work.

Communications & Brand Management

• Manage and execute company communications across external channels
• Support and maintain social media presence for the company and/or leadership
• Draft, schedule, and manage content across platforms
• Ensure consistency in voice, messaging, and brand positioning
• Assist with announcements, updates, and external-facing communications

Partnerships & Project Coordination

• Support coordination of partnerships, collaborations, and external relationships
• Help manage timelines, deliverables, and communication with partners
• Assist with execution of small campaigns, initiatives, and special projects
• Ensure follow-through across multiple stakeholders and priorities

Operations & Internal Systems

• Improve internal organization systems, workflows, and documentation
• Maintain visibility on open loops, priorities, and ongoing projects
• Help translate ideas into structured execution plans
• Support general operational needs across the business as they arise

Background Qualifications

• 3–5+ years of experience in operations, communications, marketing, PR, agency, executive support, or related fields
• Strong creative instincts with the ability to develop, execute, and optimize engaging social media content across platforms, specifically Linkedin and Instagram
• Detail-oriented, proactive, and comfortable in a fast-moving, unstructured environment
• Strong interpersonal skills and ability to work closely with leadership
• Experience in startup, agency, or creator/talent-adjacent environments in a plus
• Proficiency in Google Workspace, Microsoft Office, Monday, and basic Project Management tools