Manager, Creative Communications

Responsibilities

• Translate business strategy, complex information, and organizational priorities into clear, compelling visual and multimedia communications.
• Lead the creative development of communications materials that support executive messaging, employee engagement, brand initiatives, and corporate storytelling.
• Provide creative direction for presentations, reports, infographics, videos, digital content, event materials, and other communications deliverables.
• Collaborate with cross-functional teams to shape creative approaches that strengthen audience understanding, engagement, and message impact.
• Ensure creative work is aligned with Universal’s brand standards, communications objectives, and quality expectations across channels and business units.
• Lead and develop direct reports and creative team members through coaching, collaboration, feedback, and professional development.
• Identify opportunities to improve the effectiveness of communications through stronger visual storytelling, multimedia content, and emerging creative practices.

Requirements

• Bachelor's degree in Graphic Design, Visual Communications, Communications, Digital Media, Marketing, or related field.
• Five or more years of progressively responsible experience in creative services, communications, design, marketing, agency, or related environments.
• Demonstrated experience developing creative concepts and translating business objectives into effective communications.
• Demonstrated experience leading, managing, and developing creative professionals.
• Strong portfolio demonstrating strategic design, visual storytelling, presentation development, and communications support.
• Experience collaborating with executives, business leaders, and cross-functional teams.
• Strong understanding of branding, visual identity systems, and communication strategy.
• Experience managing multiple complex projects and deadlines simultaneously.
• Excellent written and verbal communication skills.

Preferred

• Expertise in Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Acrobat, and related creative tools.
• Advanced PowerPoint and presentation design expertise.
• Experience with video production, editing, animation, and multimedia storytelling.
• Experience supporting executive communications and board-level presentations.
• Experience developing creative solutions for internal and external communications.
• Strong conceptual thinking and creative problem-solving abilities.
• Experience working in a matrixed global organization.
• Knowledge of digital content, social media, and website design principles.

Benefits

• We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few.