Manager, Content

Responsibilities

• Research, write, edit, and adapt compelling editorial and marketing content showcasing LHW, its member hotels, destinations, and products.
• Develop content supporting marketing campaigns, commercial initiatives, product launches, partnerships, and business priorities.
• Adapt content for multiple audiences, channels, and formats while maintaining a consistent brand voice and editorial standards.
• Support the execution of editorial plans and content calendars in partnership with the Senior Manager, Editorial.
• Author, edit, and publish content within LHW's content management system (Contentful), ensuring content is structured, accurate, and optimized for digital experiences.
• Lead content quality reviews for member hotel onboarding, hotel content updates, and ongoing enhancements across LHW.com and related digital experiences.
• Partner with the Jr. Creative Designer to manage digital assets within Cloudinary, ensuring imagery, metadata, and assets are organized and maintained according to enterprise content standards.
• Coordinate content reviews, approvals, and publishing schedules with internal teams and member hotels.
• Maintain editorial standards, content quality, accuracy, and consistency across digital and marketing content.
• Apply SEO, accessibility, and digital content best practices to improve discoverability and user experience.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
• 5–7 years of experience in content marketing, editorial, digital publishing, or a related field; experience in hospitality, travel, luxury, lifestyle, or media preferred.
• Exceptional writing, editing, proofreading, and storytelling skills, with strong editorial judgment and attention to detail.
• Experience developing and editing content for digital channels, including websites, email, and social media.
• Experience authoring and publishing content using content management systems and digital publishing workflows; Contentful experience preferred.
• Experience with digital asset management platforms, such as Cloudinary or similar.
• Knowledge of SEO, accessibility, and digital content best practices.
• Experience managing large volumes of content while maintaining accuracy and consistency.
• Strong organizational skills, with the ability to balance multiple content projects, priorities, and deadlines in a fast-paced environment.
• Excellent communication and collaboration skills, with the ability to work effectively across marketing, digital, and commercial teams.

Preferred

• Experience in hospitality, travel, luxury, lifestyle, or media preferred.
• Contentful experience preferred.
• Knowledge of SEO, accessibility, and digital content best practices.

Benefits

• 22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holiday
• Medical coverage available within the first month
• Health Savings Account (HSA) with Company contribution
• 401(k) company match up to 4% of salary
• Up to $500 for home office setup credit
• Up to $500 travel credit that supports and encourages our employees’ passion for travel
• Unlimited access to financial advisors Collaborative and inclusive work environment