Senior Community Engagement Manager (Sickle Cell), MyHealthTeam
Swoop
USA (Remote)
$100K/yr - $110K/yrIn-houseFull-timeSenior level3+ years exp.
2 days ago
Manager, Community Engagement
Albuquerque, NM (On-site)
Salary Not AvailableManager3+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own community engagement and stakeholder education for FTTH deployments, coordinating with construction, legal, and operations to align outreach with permitting and timelines, while mitigating risks and building neighborhood support.
- Community engagement strategy: map outreach, educate stakeholders, and build broad-based support across HOA and local leadership.
- Cross-functional execution: synchronize messaging and project timing with legal, operations, and communications to reduce resistance and keep communities informed.
Job Description
Responsibilities
- Lead strategic planning and execution of community engagement for FTTH deployment projects
- Develop and maintain strong, trust-based relationships with HOA management companies, HOA boards, utility districts, and community leaders
- Serve as the public face of Ezee Fiber at town halls, council meetings, and other public forums—educating stakeholders about the FTTH construction process and timelines
- Collaborate closely with internal construction and engineering teams to map outreach efforts and communicate key FTTH project updates to impacted neighborhoods
- Identify and manage potential community concerns or resistance to FTTH construction, developing proactive mitigation strategies
- Plan and lead educational events, neighborhood outreach campaigns, and stakeholder briefings to build community support and understanding of fiber network benefits
- Ensure alignment between community engagement efforts and permitting, construction, and maintenance timelines
- Monitor engagement budgets, track metrics, and report regularly on community feedback and project sentiment
- Serve as a cross-functional partner with legal, operations, and communications teams to ensure consistent and effective messaging
Requirements
- Bachelor’s degree in Communications, Public Affairs, Construction Management, or a related field
- Three (3) plus years of experience in telecommunications, or utility construction
- Experience supporting or managing FTTH projects or similar fiber infrastructure rollouts
- Exceptional communication and interpersonal skills; strong public speaking and relationship-building abilities
- Skilled in navigating sensitive political environments and working across departments
- Strong organizational and project management skills, with the ability to manage multiple priorities independently
- Experience preparing and delivering presentations and reports to executive and community audiences
- Willingness to travel and attend evening or weekend events as needed
- Valid Driver’s License
- Willingness to travel up to 30% of the time (within a 10-mile radius)
Benefits
- Competitive compensation package
- Health, Dental and Vision insurance
- 401k match
- Paid time off and other generous benefit programs
- Tuition reimbursement
Ezee Fiber
Ezee Fiber believes better fiber internet should feel different. That means going beyond fast, reliable service with local support and zero contracts. With symmetrical speeds up to 8 Gig and lifetime pricing, we’re delivering the best internet possible as simply as possible. No gimmicks, no games, no need for disclaimers.
