Manager, Communications

Responsibilities

• Social Media Strategy & Production
• Develop and execute a social media strategy across platforms that grows Leading Edge’s audience through storytelling, warmth, and thought leadership, consistent with Leading Edge’s existing brand guidelines
• Lead strategy and production for video content
• Produce and schedule social content and video for campaigns, conferences, and program launches
• Own paid social advertising, including budget management, targeting, and performance reporting
• Moderate social platforms and help manage the shared communications inbox
• Track and report on organic and paid social performance
• Design & Brand Asset Production
• Serve as the organization’s primary expert in AI-assisted design, including Claude Design, translating brand guidelines into consistent, dynamic, on-brand visual assets such as event signage, social graphics, and presentation materials
• Build and maintain a brand toolkit (templates, prompt guidelines, style reference) that keeps design output on brand with minimal need for major revision

Requirements

• A visual storyteller with a strong design sense: formal graphic design training is not required, but a sharp eye for brand consistency, layout, hierarchy, and quality is essential
• A confident, creative voice on social and video, with an instinct for what resonates with various audiences
• Fluent in AI-assisted design tools, with an interest in building mastery
• Organized and steady under pressure, able to manage competing deliverables from multiple departments at once
• A cross-functional partner who builds trust across teams
• Deeply curious: you track what is happening in social media, video, and the nonprofit sector, and bring those insights back to sharpen our work
• 5-7 years of relevant experience in communications, social media, or creative content, ideally within a nonprofit or mission-driven organization
• Demonstrated experience producing video and social content that builds an engaged audience, with a portfolio to show for it
• Experience managing paid social campaigns and budgets
• Working fluency with design tools such as Canva, and a strong appetite for AI-assisted design tools

Benefits

• 100% coverage for employees and 50% coverage for spouses and dependents for medical, dental, and vision
• Retirement matching, wellness benefits, ample flex time, and a three-month paid parental leave
• Generous professional development stipend