Manager, Communications

Responsibilities

• Leads internal communications strategy and manages core employee channels.
• Develops and executes the internal communications strategy for operations and leadership audiences, tied directly to enterprise priorities.
• Owns and manages core internal channels, including the intranet, employee newsletters, leadership email, and town halls, ensuring content is timely, relevant, and well edited.
• Writes and edits a high volume of content, including announcements, leadership messages, FAQs, talking points, presentations, and manager toolkits.
• Maintains a communications calendar that coordinates messaging across departments and avoids message fatigue.
• Plans and executes communications for organizational and operational change.
• Develops and delivers communications plans for process changes, system implementations, policy updates, and integration activity.
• Equips people leaders with the messaging and tools to cascade information consistently across a multi-site workforce.
• Partners with Operations, HR, IT, Finance, and other functions to translate complex initiatives into easy-to-understand language.
• Plans and produces communications for all-employee and leadership events, including town halls.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, English, or a related field required
• 8+ years of progressive communications experience, with significant depth in internal communications
• Internal and change communications, including leading communications for organizational change
• Writing and advising on behalf of senior leaders and executives
• Corporate communications, trade media relations, thought leadership, or industry PR
• Healthcare, health systems, or another multi-site, regulated services industry (preferred)
• Exceptional writing and editing skills, with a portfolio that shows range across employee and executive audiences.
• Sound strategic judgment, with the ability to translate business priorities and complex organizational news into clear and credible messages.
• Demonstrated experience planning and executing communications for organizational change, including system implementations, policy changes, and integration activity.
• Experience advising and writing for senior leaders, with the confidence to tell a leader what they need to hear, not just what they want to hear.

Preferred

• Healthcare, health systems, or another multi-site, regulated services industry (preferred).
• Familiarity with healthcare operations is preferred.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.