Manager, Commercial Experience and Marketing Communications

Responsibilities

• Develop and execute the integrated commercial marketing strategy for the Bussmann business, including target audiences, messaging, campaign timing, business objectives, and expected commercial impact.
• Lead commercial launch programs through PROLaunch, partnering with Product Management to drive adoption and market success.
• Develop audience segmentation, media, thought leadership, and content strategies across digital platforms, trade media, customer success stories, and distributor communications.
• Direct digital marketing and marketing communications activities, including website content, campaign automation, social media, collateral, events, and product launches.
• Measure marketing effectiveness through ROI analysis, pipeline influence, revenue attribution, awareness metrics, and optimization of marketing investments.
• Support Bussmann’s GPL responsibilities by partnering with regional marketing and commercial teams to align campaigns, product-launch communications, messaging, marketing collateral and sales enablement for global products. Establish shared plans and coordination cadences to ensure consistent positioning and brand execution while allowing adaptation to local market needs.
• Provide strategic leadership for the Bussmann Experience Center, including audience targeting, engagement planning, experience standards, and demand-generation objectives.
• Establish governance and cross-functional collaboration with Codes & Standards and Technical Marketing to ensure impactful and technically accurate customer experiences.
• Integrate Experience Center engagements into sales and marketing campaigns, ensuring every visit supports qualified opportunities and pipeline growth.
• Design and deliver sales enablement resources, launch communications, message maps, and commercial tools that support consistent customer-facing execution.

Requirements

• Bachelor’s degree from an accredited institution.
• Minimum 8 years of marketing, commercial marketing, or marketing communications experience.
• At least 2 years of experience directing cross-functional work where decision rights are shared across commercial, technical, and support functions.
• Eaton will not consider applicants for employment, immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred

• MBA or graduate degree in marketing, communications, or business from an accredited institution.
• At least three years of experience in:
• leading and developing a team.
• electrical, industrial or another technical manufacturing environment, including distributor or agent channels.
• owning a customer experience center, demonstration facility, training program or comparable in-person commercial platform used for demand generation.
• direct leadership of digital marketing, marketing communications or customer-experience resources.
• product launch within a stage-gate process such as PROLaunch.
• Strategic planning: Converts a business objective into an integrated plan with audience, objective, storyline, timing, inputs, ownership, measures and intended commercial impact.
• Commercial acumen: Connects distributor economics, channel behavior, specification activity and marketing investment to pipeline and revenue. Demonstrated ownership of marketing strategy tied to measurable commercial results.
• Cross-functional leadership: Sets commercial-experience direction while respecting technical, HR, facilities and functional decision rights.

Benefits

• We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.