Responsibilities
- Develop and execute VSCO’s lifecycle strategy across email, in-app surfaces, and other owned channels.
- Own end-to-end lifecycle campaigns, including planning, segmentation, copy development, QA, deployment, and performance reporting.
- Maintain lifecycle content calendars and evergreen nurture campaigns across VSCO’s product surfaces and user bases, ensuring timely, relevant, and intelligently targeted communication throughout the customer journey.
- Leverage insights, data, and experimentation to continually optimize messaging, improve engagement, and drive conversion and retention outcomes.
- Contribute to building documentation, frameworks, and best practices that raise the bar for lifecycle marketing excellence.
Requirements
- 5 years of experience in lifecycle marketing or a related field.
- Hands-on experience managing lifecycle campaigns (segmentation, copy, deployment, analytics).
- Familiarity with marketing automation platforms (e.g., Braze, Iterable, HubSpot, Customer.io ).
- Ability to translate product value into simple, intuitive messaging tailored to different audiences.
- Comfort working cross-functionally with Creative, Product, and PMM partners.
- Data-driven mindset — you look for insights to inform decisions and iterate.
- Highly organized, detail-oriented, and capable of operating in a fast-moving, creative environment.
- Passionate about creativity, photography, and helping creators thrive.
Benefits
- Hybrid work with an office in San Francisco, CA
- Regular in-person events events to connect and collaborate
- Competitive salary & equity
- Medical, dental, and vision insurance for employees and families
- Flexible Time Off
- Company-paid parental, medical and caregiver leave
- Other perks including mental health resources and tech reimbursements