Lifecycle Marketing Manager

San Francisco, CA (Remote)

$140K/yr – $175K/yrSenior Level6+ years expFull time

Posted 4 weeks ago

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Job Summary

Own lifecycle marketing with measurable impact on loan volume and LTV, tying audience insights to rapid experiments and cross-product growth across fintech offerings.

  • Lifecycle ownership: roadmap and hands-on campaigns across key journey stages to lift activation, retention, and cross-sell.
  • Audience & testing: data-driven targeting with close collaboration with Creative, and a rigorous test-and-learn agenda to optimize where to invest.
  • Cross-functional measurement: partner with Data Science, Product, and Legal to build attribution and incrementality models that inform speed and scale.

Job Description

Responsibilities

  • Own Lifecycle Strategy & Execution: Set the roadmap and execute hands-on campaigns across a meaningful portion of the customer journey to directly drive loan volume, LTV, retention, and cross-sell.
  • Drive Data-Backed Targeting & Creative: Establish a sharp POV on audience segmentation using behavioral and real-time data, partnering closely with Creative to push boundaries and turn opinions into evidence.
  • Lead the Testing Agenda: Independently design, size, and analyze rigorous A/B and multivariate tests to maximize impact and continuously optimize campaign performance.
  • Scale Cross-Product Growth: Build and scale the strategic programs that seamlessly move customers across the product portfolio (e.g., student loan refinancing to personal loans) to increase lifetime value.
  • Partner & Influence Cross-Functionally: Lead across the organization by partnering seamlessly with Data Science, Product, Creative, and Legal to build robust measurement models (incrementality, attribution) and ship flawlessly at speed.
Earnest logo

Earnest

3.8 Glassdoor

Our mission is to make higher education accessible and affordable for everyone. We do that through smarter lending products, better tools, and relentless focus. Our approach is shaped by real stories and real challenges, and we’re building solutions that actually help.How we work matters just as much as what we’re building. Our five cultural principles guide how we show up, make decisions, and deliver for our customers every day:Every Second Counts. Choose to Do Hard Things. Pursue Excellence. Lead Together. Don’t Take Yourself Too Seriously.We’re a remote-first team, moving fast and having fun while doing meaningful work. Perks include a $1,000 Earniversary travel perk, generous PTO, an annual office stipend, and swag drops throughout the year.Sound like your kind of place? Explore open roles at earnest.com/careers.Earnest Operations, NMLS #1204197nmlsconsumeraccess.org

Founded in 2013
Oakland, California, USA
364 employees (36 in marketing)
64% recommend to a friend
67% CEO approval

Traffic Signals

Monthly Visitors
532.5K
Monthly Google Ads Budget
$970.7K
Traffic Source Mix
Search
34.4%
Direct
58.8%
Referral
5%
Social
0.6%
Paid
1.1%

Headcount Trend

Current headcount: ~364

Marketing Team

Marketing Team Size
22 (6% of company)
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$316.3M
Last Raise
$20M
Series C, 9 years ago

Funding History

  • Mar 2017
    Series C • $20M
  • Nov 2015
    Debt Financing • $200M
  • Nov 2015
    Series B • $75M

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