Leasing & Marketing Specialist I

Phoenix, AZ

$20/hr – $22/hrEntry Level2+ years expFull time

Posted 1 month ago

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Job Summary

Own the on-site leasing and resident-services engine, balancing responsive service with marketing collaboration to drive occupancy and smooth daily operations.

  • Leasing & Resident Services: Manage tours, respond to leads, open/close spaces, and support resident interactions.
  • Operations & Marketing Alignment: Partner with GM and marketing to execute brochures, ads, and a marketing plan.
  • Property Operations & Compliance: Ensure fair housing, turn/make-ready, package tracking, and on-site workflows stay on track.

Job Description

Responsibilities

- Develop professional, service-based relationships with clients, residents and vendors, anticipating their needs - Follow all fair housing standards in all matters - Open and close procedures of community spaces including clubhouse, fitness center, coffee bar, and community market - Lease apartments by responding to internet leads, answering calls, scheduling tours, conducting property tours, and promoting community features - Manage and maintain all incoming leasing applications - Work with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and media - Conduct market surveys on a regular basis - Maintain and track the turn and make ready process - Assist with leasing and resident activities and branding of the overall community - Embrace and assist with resident interactions - Conduct daily follow up calls to residents to ensure maintenance issues are resolved - Identify areas of need or concern on the property or in service as witnessed or learned from residents - Monitor and delegate the package tracking system to ensure packages are safe and delivered expeditiously - Maintain inventory of retail and community market - Perform other duties, as assigned by management
Requirements - Associates’ degree preferred - High school diploma required - 1-2 years’ experience in the apartment or leasing hospitality—Required - Outgoing, gregarious personality and a passion to serve; excellent written and verbal skills - Active knowledge of online Social Media and social presence avenues - Proficient in Microsoft Office applications Preferred - Experience with Canva, Instagram, and/or Facebook—Preferred - Experience in Yardi or Entrata—Preferred Benefits - Health, Vision, and Dental Insurance for you and your dependents - Prescription Drug Plan - Employee Assistance Program - Short-Term Disability & Long-Term Disability Insurance - Group Life Insurance - 401(k) Program with Employer Contribution - Generous Paid Vacation, Sick Time and Holidays - Paid Parental Leave - Direct Deposit - Collegial Work Environment - Time off to Volunteer - Employee Referral Program - Voluntary benefits
GMH Associates logo

GMH Associates

GMH Associates, Inc. is the parent company to several other investment groups including: GMH Communities, GMH Ventures, Futures of Palm Beach, iQ media, Dynamic Healthcare Solutions and many more. We provide business management support and direction through our vast network of employees and partners.

Founded in 1985
USA
199 employees (8 in marketing)