Responsibilities

• Leasing & resident sourcing: respond to leads, conduct tours, process applications, and close with a strong community narrative.
• Operations & turnover: manage turn/ready processes, open/close spaces, and track packages for timely delivery.
• Marketing & community branding: partner with GM and marketing to create plans, run internet ads, brochures, and resident-survey programs.
• Develop professional, service-based relationships with clients, residents, and vendors, anticipating needs as individuals.
• Follow all fair housing standards in all matters.
• Assist with leasing and resident activities and branding of the overall community.
• Identify areas of need or concern on the property or in service as witnessed or learned from residents.
• Conduct market surveys on a regular basis.
• Maintain and track the turn and make ready process.
• Engage in resident interactions and daily follow up calls to insure maintenance issues are resolved.