Leasing & Marketing Specialist I

Phoenix, AZ (On-site)

$20/hr – $22/hrEntry Level2+ years expFull time

Posted 1 month ago

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Job Summary

Own the resident experience and leasing operations for a multifamily community, coordinating marketing, tenant relations, and turn programs to drive occupancy and resident satisfaction.

  • Leasing Operations: manage leads, tours, applications, turn logistics, and resident interactions to convert inquiries into leases.
  • Marketing Collaboration: partner with GM and marketing to execute brochures, ads, and media plans that support occupancy goals.
  • Community Operations: oversee opening/closing of spaces, package tracking, and ongoing resident service needs.

Job Description

Responsibilities

  • Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individuals
  • Follow all fair housing standards in all matters
  • Responsible for opening and closing procedures of community spaces including clubhouse, fitness center, coffee bar, and community market
  • Effectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features
  • Manage and maintain all incoming leasing applications
  • Work with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and media
  • Conduct market surveys on regular basis
  • Maintain and track the turn and make ready process
  • Assist with leasing and resident activities and branding of the overall community
  • Embrace and assist with resident interactions

Requirements

  • Associates’ degree preferred
  • High school diploma required
  • 1-2 years’ experience in the apartment or leasing hospitality— Required
  • Active knowledge of online Social Media and social presence avenues
  • Experience with Canva, Instagram, and/or Facebook—Preferred
  • Experience in Yardi or Entrata—Preferred
  • Proficient in Microsoft Office applications

Preferred

  • Experience with Canva, Instagram, and/or Facebook—Preferred
  • Experience in Yardi or Entrata—Preferred
  • Active knowledge of online Social Media and social presence avenues
  • Proficient in Microsoft Office applications

Benefits

  • Health, Vision, and Dental Insurance for you and your dependents
  • Prescription Drug Plan
  • Employee Assistance Program
  • Short-Term Disability & Long-Term Disability Insurance
  • Group Life Insurance
  • 401(k) Program with Employer Contribution
  • Generous Paid Vacation, Sick Time and Holidays
  • Paid Parental Leave
  • Direct Deposit
  • Collegial Work Environment
GMH Associates logo

GMH Associates

GMH Associates, Inc. is the parent company to several other investment groups including: GMH Communities, GMH Ventures, Futures of Palm Beach, iQ media, Dynamic Healthcare Solutions and many more. We provide business management support and direction through our vast network of employees and partners.

Founded in 1985
USA
199 employees (8 in marketing)

Traffic Signals

Monthly Visitors
2.5K
Traffic Source Mix
Search
12.1%
Direct
42%
Referral
36.8%
Social
8%
Paid
1%

Headcount Trend

Current headcount: ~199

Marketing Team

Marketing Team Size
3 (2% of company)