Leasing & Marketing Assistant and Tenant Services Coordinator– $25/hour

Chicago, IL (On-site)

Salary Not AvailableEntry Level1+ years expFull time

Posted 4 weeks ago

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Job Summary

Own the front desk and leasing operations for a multi-unit property, coordinating tenant communications, showings, move-ins, and turnover while aligning with marketing support and admin processes.

  • Leasing and resident services: answer calls, set appointments, assist applicants, and handle move-in/out procedures.
  • Marketing and listing upkeep: prepare online content and flyers to attract renters across platforms.
  • Operations and systems: maintain tenant data, issue access cards/keys, and train seasonal staff.

Job Description

Responsibilities

  • Answer multiple phone lines and handle calls;
  • Check and respond to voicemails and emails;
  • Set up leasing appointments via phone, text, and email;
  • Advertise our listings on all our marketing platforms and assist with marketing strategies;
  • Prepare, process, and complete paperwork and leases and enter these into our systems;
  • Assist prospective tenants throughout the application and lease signing process;
  • Assist with our move-out and move-in procedures and inspections;
  • Prepare and maintain content for online listings and social media;
  • Prepare and distribute marketing flyers throughout our properties;
  • Inspect properties and apartments for rent;

Requirements

  • Ability to communicate effectively both orally and in writing;
  • Must have good customer relation skills and ability to interact with the general public;
  • Ability to tolerate moderate to high stress situations while remaining cordial and focused;
  • Strong attention to detail, accuracy, and thoroughness in all work;
  • Ability to contribute and work successfully in a team environment;
  • Excellent written skills to independently compose general correspondence, documents, etc.;
  • Strong technical skills with an ability to learn and work with a variety of software;
  • Highly proficient in social media and Microsoft Office;
  • Experience handling a large volume of calls and emails;
  • 1-3 years of administrative experience (preferred);

Nice To Have

  • Experience in marketing or real estate (preferred).
  • Real Estate or Sales background preferred.

Benefits

  • Health insurance;
  • Six paid holidays;
  • Paid time off (15 days per calendar year).
  • Dental insurance;
  • Simple-IRA retirement plan (with company match);
  • Health plan upgrade options;
  • Company-sponsored events;
  • Centralized office location near the buildings we manage;
  • Small company with a growth mind-set, greater flexibility, and opportunities to learn new skills.

Headcount Trend

Current headcount: ~10

Marketing Team

Marketing Team Size
1 (10% of company)
Marketing Roles Posted (Last 30 Days)
1