Responsibilities

• Join our Retention Strategy team as a Principal Strategy Analyst focused on driving customer loyalty and lifetime value for the SLING and DISH Video Services portfolio.
• Leverage advanced analytics, coordinate new data and insights, develop decision-driving financial models, and partner cross-functionally to execute strategies you design.
• Design and execute strategies that reduce churn, improve profitability, and elevate the customer experience in a dynamic content ecosystem.
• Use data insights to evaluate trends, develop solutions, and implement initiatives that boost loyalty.
• Build and maintain financial models to project performance, inform strategic decisions, and maximize profitability with Finance.
• Lead key product initiatives from concept to execution with cross-functional alignment to drive measurable results.
• Support AI/ML driven initiatives to identify churn risk, optimize spend, and enhance operations.
• Act as an internal consultant, translating complex data into actionable leadership-ready insights for VPs and SVPs.
• Partner with Finance, Marketing, Product, and Operations to design retention strategies that drive measurable impact.
• Use SQL, Adobe Analytics, Tableau, and Excel to build dynamic reports and consult on data-driven business decisions.

Requirements

• Bachelor’s degree in a quantitative, analytical, or business-related field (required)
• 8-12 years of experience in analytics, finance, or strategy, preferably in subscription-based or customer-focused industries
• Advanced in SQL, Tableau, and Excel for analytics and reporting
• Demonstrated expertise in financial modeling and forecasting for business decision-making
• Strong ability to analyze complex datasets and translate findings into actionable insights
• Exceptional communication and storytelling skills, with experience presenting to executive audiences
• Excellent project management and organizational abilities, capable of managing multiple high-impact initiatives simultaneously
• Visa sponsorship not available for this role

Preferred

• Experience leading cross-functional initiatives or programs

Benefits

• We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.