Responsibilities

• Campaign Operations management: Ensure all campaign-related work is accurately tracked, organized, and maintained in compliance with established processes and standards
• Intake hygiene: Review incoming briefs and project requests for completeness, clarity, required inputs, and alignment to approved brief standards before work moves into active management.
• Status integrity: Maintain a trusted view of active work, ensuring Workfront reflects accurate status, owners, timing, dependencies, blockers, and next steps.
• Operating rhythm: Lead daily Campaign Operations stand-ups to surface priorities, blockers, handoffs, timing risks, and capacity considerations.
• Pipeline visibility: Publish the weekly campaign pipeline, providing visibility into active work, upcoming demand, priority shifts, and key operational risks.
• Prioritization support: Translate approved priorities into Workfront sequencing, status visibility, and operational readiness.
• Contractor coordination: Direct contractor capacity day-to-day, ensuring support is aligned to current priorities, workload needs, and delivery timelines.
• Cross-functional coordination: Partner with Journey Leads and channel teams to clarify brief details, resolve intake questions, confirm readiness, and manage timing, handoffs, and dependencies.

Requirements

• Bachelor’s degree required; degree in Marketing, Business, Communications, Operations, Project Management, or related field preferred.
• 4+ years of experience in project management, campaign operations, marketing operations, workflow management, or related business functions.
• Experience managing project intake, status reporting, pipeline visibility, stand-ups, or cross-functional workflow routines.
• Strong understanding of campaign briefing, channel handoffs, operational readiness, and project governance.
• Strong organization, documentation, prioritization, communication, and stakeholder management skills.
• Demonstrated ability to manage dependencies, surface blockers, and maintain accurate project status across teams.
• Very strong skills in working with Excel and PowerPoint.

Benefits

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
• Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance