Responsibilities

• Lead the development and execution of integrated product marketing campaigns across multiple channels (digital, retail, paid/owned/earned media, lifecycle/CRM, etc.).
• Establish product positioning and messaging strategies that drive customer acquisition, retention, and lifetime value.
• Design and implement customer segmentation and targeting strategies to optimize campaign relevance and performance.
• Develop testing roadmaps (A/B, multivariate) to continuously optimize messaging, offers, and channel mix.
• Manage relationships with cross-functional partners (Product, Sales, Care, Analytics, Creative, Legal, Finance) to ensure strategic alignment and on-time delivery.
• Own project timelines, manage dependencies, and proactively resolve roadblocks that could impact schedules or milestones.
• Communicate campaign status, results, and risks to leadership and incorporate feedback into ongoing execution.
• Lead small projects independently or drive substantial portions of larger organizational initiatives.
• Develop comprehensive competitive analysis and market intelligence reports to inform product and marketing strategy.
• Monitor market trends, customer behavior, and competitor activity to identify opportunities and risks.

Requirements

• 3 – 5 years of experience in product marketing, brand marketing, or related field.
• Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
• Demonstrated experience leading integrated, multi-channel marketing campaigns.
• Advanced knowledge of marketing automation platforms and fundamentals (e.g., Salesforce Marketing Cloud, HubSpot, Braze, Marketo).
• Strong working knowledge of analytics platforms and ability to translate data into strategic insight (e.g., Google Analytics, Adobe Analytics, Tableau).
• Proven ability to manage complex, cross-functional projects with minimal oversight.
• Strong written and verbal communication skills, including experience presenting to leadership.
• Experience with customer segmentation, targeting, and testing methodologies (A/B/multivariate testing).

Preferred

• Experience in B2B Marketing and Cross Functional Partnerships.
• Experience in telecom, subscription services, or a related consumer-facing industry.
• Familiarity with churn reduction, retention, and ARPU-growth strategies.
• Experience mentoring or informally leading junior team members.
• Project management certification or equivalent experience (e.g., Agile/Scrum familiarity).