Responsibilities

• Complete outbound calling for X-Rite service and software solutions across multiple channels, with a focus on identifying and engaging new X-Rite customers.
• Contribute creative lead generation strategies, including recommendations on call strategies, script customization, and objection-handling techniques.
• Capture customer contact details and relevant business insights to accurately populate and maintain the CRM (Salesforce.com).
• Build new X-Rite customer relationships by positioning service, software, and product solutions that align with customer needs.
• Promptly notify appropriate sales team members of qualified sales opportunities.
• Proactively collaborate with the sales organization to ensure alignment and continuity across the customer journey.
• Maintain a working knowledge of X-Rite product lines, service and software offerings, and training solutions.
• Achieve annual lead generation and sales conversion goals established by the business.

Requirements

• Proficiency with CRM systems and Microsoft Office applications, including tools used to manage customer and prospect activity.
• A high level of initiative, motivation, and ownership, with the ability to proactively identify opportunities and move work forward independently.
• A bachelor’s degree preferred; equivalent experience will be considered in lieu of a degree.
• Strong written and verbal communication skills, with the ability to build rapport and credibility with both internal teams and external customers.
• Excellent organizational and prioritization skills, with the ability to manage multiple activities effectively in a fast-paced environment.

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.