Responsibilities

• Represent K9 Resorts at community events, festivals, farmers markets, and local partnerships
• Engage with pet parents and educate them on our luxury boarding, daycare, and grooming services
• Distribute promotional materials, giveaways, and "coming soon" information
• Support grassroots marketing efforts including local business outreach and neighborhood engagement
• Help generate leads, tours, and future reservations prior to opening
• Create excitement around grand opening activities and promotions
• Serve as polished and enthusiastic brand ambassador in the community
• Deliver exceptional hospitality and customer service at every interaction
• Answer questions about services, memberships, daycare, boarding, and resort amenities
• Assist with booking inquiries and capturing prospective client information

Requirements

• Passion for dogs, making memorable experiences, and understanding of pet parent expectations
• Outgoing personality with strong communication skills
• Comfortable speaking with guests and promoting services in public settings
• Sales-minded and confident engaging new clients
• Reliable transportation and willingness to travel locally for events
• Ability to work weekends, evenings, and community events as needed
• Comfortable using technology including tablets, scheduling systems, and basic Microsoft Office tools

Preferred

• Prior customer service, hospitality, retail events, or promotional experience preferred

Benefits

• Flexible scheduling
• Training & development programs
• Employee discounts and perks