Responsibilities

• Serve as a brand representative for Phoebe Philo within Dover Street Market.
• Maintain a deep understanding of the brand’s creative vision, aesthetic, history, product assortment, and design philosophy.
• Ensure the Phoebe Philo brand is represented consistently and appropriately within the Dover Street Market environment.
• Act as a liaison between Dover Street Market management and Phoebe Philo teams.
• Communicate brand updates, product information, launches, initiatives, and expectations to the retail team.
• Protect the integrity and exclusivity of the brand while operating within the broader Dover Street Market environment.
• Deliver an exceptional, highly personalized luxury client experience.
• Develop and maintain relationships with local, national, and international clients.
• Build and manage a strong client book through proactive outreach, appointments, product recommendations, and follow-up.
• Develop a thorough understanding of individual client preferences, purchase history, and lifestyle.

Requirements

• 5+ years of experience in luxury fashion management, luxury retail, brand management, or a related field.
• Specific understanding of the Phoebe Philo aesthetic and client. Previous experience in selling high-end designer brands required.
• Strong luxury clienteling and relationship-building experience.
• Proven ability to achieve sales goals and manage commercial performance.
• Excellent knowledge of fashion, luxury, contemporary culture, and retail.
• Strong product knowledge and ability to communicate product stories effectively.
• Experience working with visual merchandising and retail operations teams.
• Strong organizational and project management skills.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating effectively with multiple teams.