Lead Marketo Consultant
Unicon Systems
USA (Remote)
$62/hr - $68/hrIn-houseFull-timeSenior level8+ years exp.
3 hrs ago
Junior Account Manager
Nashville, TN (On-site)
$48K/yr – $68K/yrIntern/New GradFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own frontline customer service and support for client interactions, data entry, and service recommendations.
- Own in-person customer inquiries, follow-ups, and feedback meetings.
- Must-have: proven experience in customer service with strong communication.
- Standout: data-entry accuracy and cross-functional collaboration with sales.
Job Description
Responsibilities
- Conduct meet ups with customers for service follow-ups and feedback
- Handle customer inquiries in-person
- Perform data entry to update customer records accurately
- Analyze customer needs and recommend appropriate services or products
- Provide exceptional client services by addressing concerns promptly and professionally
- Utilize professional etiquette skills to communicate effectively with
- Assist with sales inquiries and promote products or services when applicable
Requirements
- Proven experience in customer service or related field
- Strong communication and interpersonal skills
- Familiarity with office software applications for data entry and documentation
- Ability to analyze information and problem-solve efficiently
- Prior experience in outbound calling is advantageous
- Bachelors in a related field preferred
Market Core
MarketCore: Building Brands from the Inside Out
Traffic Signals
Monthly Visitors
2.1K
Traffic Source Mix
Search
10.5%
Direct
74.3%
Referral
5%
Social
8.9%
Paid
1.3%
Headcount Trend
Current headcount: ~18
