Intern, Project Manager, Marketing on Demand

Responsibilities

• support Project Managers in the day-to-day care of client MOD sites—the branded sites where clients order their marketing materials and collateral.
• you'll gain hands-on experience with the steps that bring a MOD program to life, from client requests and site setup to estimating, production and fulfillment.
• Working alongside Project Managers, Implementation Managers and Project Coordinators, you'll learn about client communication, project planning, and the print and technology industry.
• support Project Managers in managing client MOD sites by checking orders, tracking status in TBG systems and following up on open items until they are resolved.
• help prepare client communications, including routine updates, order questions and follow-ups, with review from the Project Manager.
• assist with product catalog and site setup by gathering specifications, entering product information, and proofing and testing changes before they go live.
• work with Production and Estimating teams to request quotes, check job status and relay information to the Project Manager and client.
• update project plans, trackers and tickets, and flag potential risks or delays early so the team can act.
• shadow Project Managers on client calls and in internal meetings to learn how MOD programs are scoped, launched and improved.
• complete a short project of your own, such as documenting a process or recommending ways to improve site adoption, and present it to the team near the end of your internship.

Requirements

• are currently enrolled in a bachelor’s program in Marketing, Business, Communications or a related field.
• have coursework or experience in project management, customer service, print or e-commerce. No prior experience is required!
• are comfortable learning new software and systems, including Google Workspace and Excel.
• On top of that you must:
• exhibit excellent verbal and written communication, including the ability to write clear, professional client emails.
• demonstrate strong organization and attention to detail.
• show initiative, ask thoughtful questions and approach challenges with a problem-solving mindset.
• manage multiple tasks and deadlines while following through on open items.
• take direction well and work collaboratively with people across different teams.
• be articulate, personable and professional in all forms of communication.