Responsibilities

• Assisting with customer communication initiatives across email, text, and digital channels
• Helping organize and coordinate marketing and brand assets for field teams
• Reviewing customer feedback, surveys, and online reviews to identify trends and insights
• Supporting social media content creation and scheduling
• Assisting with short-form and social content planning
• Conducting competitive and market research
• Assisting with internal communications and operational rollout materials
• Supporting reporting, presentations, and project tracking
• Collaborating cross-functionally with Marketing, Operations, and Customer Service teams
• Supporting the execution of brand standards and customer-facing initiatives across multiple markets

Requirements

• Strong communication and organizational skills
• High school diploma or equivalent required; current college student or recent graduate preferred
• Positive attitude with willingness to learn
• Interest in marketing, branding, customer experience, communications, or business
• Comfortable working in a fast-paced environment with multiple projects happening simultaneously
• Creative thinker with attention to detail

Preferred

• Familiarity with Canva, social media platforms, or content creation is a plus