Responsibilities

• Assist with architecting high-impact media plans in close partnership with internal paid media teams and external agencies, translating business goals into campaigns that move the needle.
• Lead with thought leadership by proactively scouting new advertising opportunities, cultivating relationships with premier media partners, and bringing fresh, first-to-market ideas to the table.
• Own campaign performance by managing reporting, surfacing insights, and driving post-campaign optimization that informs what's next.
• Align media strategy to Line-of-Business (LOB) objectives and contribute meaningfully to the enterprise's broader learning agenda and best-practice playbook.
• Build the roadmap: develop clear timelines for media planning, reporting, and cross-functional projects that keep every workstream on track.
• Drive deliverables to the finish line – orchestrating next steps across teams to ensure on-time, on-quality execution against firm deadlines.
• Champion operational excellence with a sharp focus on controls, efficiencies, and continuous process improvement.
• Design the communication playbook: build repeatable procedures for internal and external communications that streamline requests and accelerate the flow of information across stakeholders.
• Manage media budgets and campaigns end-to-end within JPMorganChase's project management system, with precision and accountability.
• Partner with billing and finance teams to ensure accurate, timely, and audit-ready financial management across all campaigns.

Requirements

• 5+ years of paid media experience at a top-tier media agency or in-house media team, with a proven track record of delivering measurable results on high-stakes campaigns.
• Proven mastery of complex, multi-channel campaigns: you've owned high-profile launches end-to-end and confidently steward the communications planning process from brief to brilliant execution.
• Exceptional relationship-builder and natural collaborator who earns trust quickly, builds credibility across all levels, and consistently drives business outcomes through influence.
• Gifted storyteller who can translate technical concepts and data into clear, compelling narratives and presentations that resonate with non-technical audiences and senior stakeholders.
• Skilled organizational navigator with the partnering savvy to align stakeholders, unblock decisions, and move work forward inside a large, matrixed enterprise.
• Battle-tested project manager with a history of leading large-scale, high-visibility initiatives on time, on budget, and on brand.
• Comfortable in ambiguity: you don't wait for perfect information; you synthesize what's available, build a smart action plan, and move with confidence.
• Solutions-oriented problem solver who turns data into insight and insight into recommendations leadership can act on.
• Insatiably curious about emerging media opportunities, with a sharp eye for evaluating, curating, and championing what's next.

Preferred

• 4 year college degree
• A background in financial services or another highly regulated industry strongly preferred.

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.