Responsibilities

• The Intake Coordinator will initiate and determine a service path for farmers who apply for technical assistance and business development funds. Determinations will include consideration of multiple participation stipends for eligible enrollment options.
• Lead the Business Development and Planning support requests from farms, including advising on: business development and other financial planning; brand building and marketing; market access and expansion planning; food safety protocols and certifications; other specialized support, such as post-harvest handling and storage logistics.
• Farmers and projects will be closely tracked using predetermined systems and stewarded with care and attention to detail. Including:
• Clear and open communication
• Provide pragmatic guidance and feedback that centers farmers' visions
• Relationship management
• Resource allocation tracking and follow-up
• Identifying and clearing stuck points
• Work closely with internal program area leads to move farmers through the service application and enrollment process
• Adhere to contract parameters and stipulations
• Ensure information is available and clearly understood across internal and external stakeholders
• Process focused, embracing change and adapting to meet farmers' and staff members' needs amidst an evolving, dynamic process
• Contribute to the continuous improvement of internal tools and systems

Requirements

• Demonstrated experience and knowledge of multiple Business Development areas
• Business Development and Planning
• Farm Financial Planning
• Brand Building and Marketing
• Market & Event Material
• Food Safety, Certification, and Planning
• Other Wash/Pack Station and Post-Harvest Handling Cooling, Storage, and Logistics
• Demonstrable relevant experience in project management & technical assistance experience
• Firsthand experience farming or working with farmers
• Strong communication skills to help farmers realize the full potential of their project
• Knowledge of Salesforce, Monday, and/or similar project management and database management tools
• Commitment to the principles of anti-oppression
• Ability to manage multiple projects on different timelines
• Detail oriented
• Preferred qualifications: Sales or customer service experience
• Knowledge of USDA programs and services

Preferred

• Sales or customer service experience
• Knowledge of USDA programs and services

Benefits

• health, vision, and dental insurance
• company wellness plan contributions
• pre-tax health and dependent care flexible spending accounts
• 401K retirement match
• flexible scheduling
• fifteen paid holidays
• a generous leave policy
• a work computer and peripherals provided
• travel expenses and mileage reimbursement