Insurance Account Representative - State Farm Agent Team Member

Raleigh, NC (Unknown)

$40K/yr – $75K/yrEntry LevelFull time

Posted 6 weeks ago

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Job Summary

Own the frontline customer experience for insurance products, guiding inquiries, processing policy applications and renewals, and maintaining precise records to support service quality and compliance.

  • Customer interactions: handle inquiries and provide timely responses to policyholders.
  • Policy processing: assist with applications and renewals to move cases forward efficiently.
  • Record integrity: keep accurate logs of interactions and policy data to support auditing and service quality.

Job Description

Responsibilities

  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.

Requirements

  • Communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Experience in customer service or sales, licensed in P&C insurance

Benefits

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
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State Farm

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

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