Responsibilities

• As an Inbound Growth Specialist (iGS), you are the first human touchpoint for a high volume of inbound demo requests and free Klaviyo accounts. You provide fast, high‑quality first interactions with Klaviyo’s smallest accounts to create a seamless experience from first touch through purchase.
• This team sits within the Marketing organization as part of the Growth motion and partners closely with Sales, Business Development, Product, and Customer Success. The primary goal of this role is to acquire as many high‑quality new logos as possible while maintaining an exceptional customer experience.
• You will:
• Field inbound demand (demos, trials, free accounts, and product inquiries) via phone, email, and other channels.
• Run consultative, decision‑driven demos focused on one‑call closes whenever possible for smaller opportunities.
• Do targeted business discovery to understand goals, urgency, and fit.
• Qualify in or out efficiently, so you know where to double‑down and where to quickly move on.
• Own and work a high‑velocity pipeline, using strong prioritization and time management to maximize new logo acquisition.
• This role is a proven stepping stone into Account Executive and other closing roles in sales, while also opening doors into other go-to-market paths such as customer success, marketing, enablement, or operations.
• Drive new logo acquisition as a primary objective, maximizing the number of high-quality new customers while maintaining an exceptional customer experience

Requirements

• Have a BA/BS or equivalent
• Excited, motivated, and inspired by exceeding goals and continuously learning
• Thoughtful, engaging, energetic, and a self-initiator
• Experience or the ability to operate in a fast-paced, high-volume environment
• Detail-oriented with strong time management and prioritization skills
• Excellent written and verbal communication skills
• Excellent interpersonal and customer service skills; you enjoy talking to customers and helping them make decisions
• Proficient with Google Suite and Microsoft Office Suite or related software; CRM proficiency (Salesforce or similar) is a plus

Preferred

• 6 months+ experience in business development is a plus, but not required
• CRM proficiency (Salesforce or similar) is a plus
• CRM proficiency is a plus

Benefits

• a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.