Responsibilities

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing conversion according to site marketing standards.
• Resolve issues pertaining to tour statuses, bookings, coding and etc.
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes.
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
• Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines.
• Compile data on each team member’s performance.
• Prepare additional reports deemed necessary by management.
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.

Requirements

• Timeshare experience in sales and marketing required
• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience.
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
• Ability to deal with both customers and salespeople.
• Ability to focus on details.
• Ability to handle simultaneous situations.
• Ability to handle departmental problems and situations.
• Knowledgeable with commission payroll and understanding.
• Must be proficient at Microsoft Office.
• Must be able to work independently.
• Must be able to interact with many other departments within the company.

Preferred

• 2 years management or supervisory preferred

Benefits

• We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
• Certain benefits may be available to associates working fewer hours where required by applicable law.
• Travel + Leisure Co. benefits include:
• Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)