Responsibilities

• Oversee the day-to-day management, optimization, and governance of the HubSpot CRM and related hubs (Marketing, Sales, Service).
• Ensure platform performance, compliance, and scalability initiatives.
• Build and maintain workflows, automations, lead routing, and lifecycle processes to support GTM team efficiency.
• Partner with Sales and Marketing to manage segmentation, lead scoring, and campaign tracking.
• Maintain data accuracy through regular audits, deduplication, and clear documentation.
• Implement standards and practices to uphold data hygiene and process consistency.
• Manage integrations between HubSpot and connected tools (e.g., Clay, Gong, Docusign).
• Identify opportunities to enhance connectivity and streamline data flow across the RevOps tech stack.
• Provide training and ongoing support to end users to drive HubSpot adoption and best practices.
• Develop and maintain dashboards and reports to enable visibility into pipeline, campaign performance, and revenue metrics.
• Monitor platform performance and recommend improvements based on business needs and product updates.

Requirements

• Minimum of 3+ years in a HubSpot Administration or related role within a B2B environment.
• Deep expertise in HubSpot CRM and associated hubs (Marketing, Sales, Service).
• Strong understanding of go-to-market operations across Sales, Marketing, and Customer Success.
• Experience with RevOps best practices: funnel management, attribution, segmentation, lead management, and reporting.
• Proficiency in integrating HubSpot with other SaaS platforms via native connectors or middleware (e.g., Zapier).
• Excellent analytical and problem-solving skills, with a high level of attention to detail and data quality.
• Effective communicator and collaborator with experience working across multiple departments.
• HubSpot certifications (e.g., Revenue Operations, CRM Implementation, Reporting) are a strong plus.

Preferred

• Proven ability to design and maintain scalable CRM processes.
• Demonstrated success driving adoption of HubSpot tools and best practices.
• Strong project management skills with the ability to balance multiple priorities.
• Data-driven mindset with the ability to translate insights into operational improvements.
• Collaborative approach, thriving in cross-functional, fast-paced environments.