In House Marketing Assistant Manager at Travel + Leisure Co. | Saint George, UT

In House Marketing Assistant Manager

Saint George, UT (Unknown)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Oversee daily operations and staff for the In-House Marketing team within a vacation ownership context, ensuring penetration goals and timely reporting.

Own daily operations and direct In-House Marketing staff
Must-have: Two years marketing experience in vacation ownership
Standout: Maintain site penetration standards and deliver routine reports for corporate deadlines

Job Description

Responsibilities

Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team.
Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
Other duties as assigned (5% time)

Requirements

Education • High School Diploma, GED, or equivalent
Training requirements • None
Knowledge and skills • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times • Ability to effectively coach, counsel and motivate direct reports • Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners) • Ability to efficiently multi-task • Ability to negotiate effectively • Working knowledge of marketing databases • Ability to recruit, train and develop employees • Ability to lead by example • Detail oriented and accurate • Ability to carry out responsibilities in accordance with the organization's policies and applicable laws • Demonstrated problem solving ability
Technical Skills • Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.
Job experience • Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program

Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI. With hospitality and responsible tourism at its heart, the company’s 19,000+ dedicated associates around the globe help the company achieve its mission to put the world on vacation.

Founded in 2006

Orlando, Florida, USA

14K employees (1,797 in marketing)

www.travelandleisureco.com