Hospitality Director (Olympics) (Airline Client)

Responsibilities

• Serve as a trusted agency partner to clients and other key stakeholders, ensuring seamless collaboration and alignment across all workstreams
• Lead the planning and execution of C-suite, B2B Hospitality programming across various workstreams, including but not limited to F&B, Gifting, Accommodations, Transportation, etc.
• Serve as the primary on-site client lead in Los Angeles, acting as the eyes and ears on the ground while proactively communicating important updates, observations, and opportunities to clients and internal stakeholders
• Lead CEO programming and experience development, collaborating with clients and internal teams on the concepting, design, and execution of hospitality environments and hospitality space buildout
• Oversee the F&B workstream, managing hotel catering operations and offsite dining experiences, in partnership with client lead
• Leads LA market efforts, overseeing venue familiarization and route mapping, while also cultivating relationships with LA28 contacts and key stakeholders
• Event development including (but not limited to) scheduling, logistics, health and safety, insurance, creative production, and briefing documentation providing in-depth brand relevant content and insight
• Develops the Program Execution Guide with support from broader team
• Serve as an experiential marketing and hospitality subject matter expert, identifying innovative ways to bring brand messaging, storytelling, and guest engagement strategies to life through events and hospitality experience
• Support financial management across the program, including budget tracking, forecasting, expense management and reconciliation processes

Requirements

• 7-10 years of experience in experiential marketing, hospitality, event management, or a related field, with a proven track record managing VIP, executive, and high-profile hospitality programs
• Passion for hospitality, sports, entertainment, and travel, with experience delivering premium guest experiences ranging from intimate executive engagements to large-scale marquee events
• Strong leader and communicator with the ability to influence, build trust, and foster meaningful relationships with clients, partners, vendors, and internal stakeholders
• People-first leader who is committed to developing talent, empowering teams, and driving a collaborative, high-performing culture
• Highly organized and detail-oriented, with the ability to lead multiple workstreams, manage complex timelines, and consistently deliver high-quality results under pressure
• Strategic, proactive, and solutions-oriented, with the ability to anticipate challenges, assess risks, and implement effective mitigation plans
• Demonstrates exceptional judgment, discretion, professionalism, and emotional intelligence when working with senior executives and managing sensitive situations
• Proven experience leading client engagements, staff planning, and cross-functional teams while ensuring programs are delivered on time, on budget, and to the highest standard
• Willingness to travel regularly (approximately 15-20%) and work evenings, weekends, and holidays as required to support program delivery

Preferred

• Experience working internationally, partnering with global teams, or supporting major events such as the Olympic Games, FIFA World Cup, or other premier sporting events is strongly preferred