Hospital Liaison at Warren Nursing and Rehab | Youngstown, OH

Hospital Liaison

Youngstown, OH (Unknown)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

Job Summary

Own local hospital liaison and outreach to drive census for Garden Springs, coordinating admissions and building referral networks across Cleveland-area healthcare partners.

Hospital and referral-network ownership: visit hospitals, meet discharge planners, coordinate admissions, and track referral trends.
Growth and community outreach: host events, build partnerships with senior groups, and maintain consistent branding to support census goals.
Reporting and leadership alignment: collaborate with leadership on outreach strategies and provide regular updates.

Job Description

Responsibilities

Represent Garden Springs Healthcare at Youngstown-area hospitals, serving as the primary contact for discharge planners, case managers, and other healthcare professionals.
Conduct hospital visits to assess potential residents, explain services, and coordinate admissions in collaboration with the internal admissions team.
Build and maintain strong relationships with hospitals, physicians, and other referral partners to drive census growth and strengthen referral pipelines.
Plan, organize, and host community-based events both on and off site to promote Garden Springs Healthcare’s services and enhance community visibility.
Represent the facility at local health fairs, senior events, and networking functions.
Develop partnerships with community organizations, senior centers, and civic groups to foster ongoing engagement.
Collaborate with facility leadership to develop and implement outreach and marketing strategies that support census and growth goals.
Maintain marketing materials and ensure consistent branding and messaging.
Track referral trends, admissions, and outreach efforts, providing regular updates to leadership.
Demonstrate professionalism, empathy, and responsiveness in all interactions with patients, families, and referral partners.
Ensure timely communication and follow-up throughout the referral and admission process.
Promote a positive image of Garden Springs Healthcare in all external and internal communications.

Requirements

Experience in healthcare marketing, hospital liaison, or admissions role (skilled nursing, rehab, or post-acute care required).
Strong relationship-building and communication skills.
Knowledge of Cleveland-area hospitals and healthcare networks required.
Ability to work independently, prioritize effectively, and meet deadlines.
Valid driver’s license and reliable transportation required.
Experience planning and hosting community events.
Familiarity with Medicare/Medicaid and discharge planning processes.
Excellent organizational, communication, and presentation skills.