Hospice Community Liaison/ Marketer at Lighthouse Hospice Care LLC | Downers Grove, IL | $75K/yr – $90K/yr

Hospice Community Liaison/ Marketer

Downers Grove, IL (On-site)

$75K/yr – $90K/yrMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own the local hospice outreach engine by building trust with clinicians and community partners, educating on hospice benefits, and driving compliant patient referrals that grow the service area.

Community Engagement: Build referral networks with providers, hospitals, and community orgs and represent Lighthouse at events.
Education & Outreach: Deliver education on hospice eligibility and options to clinicians, patients, and families.
Care & Compliance: Support informed decisions while adhering to Medicare/Medicaid rules and ethical outreach practices.

Job Description

Community Engagement: Build referral networks with providers, nursing homes, hospitals, physicians, and community organizations, and represent Lighthouse Hospice at events and outreach activities.
Education & Outreach: Educate clinicians, patients, families, and community members about hospice services, eligibility, and options; conduct presentations and workshops as needed.
Care & Compliance: Serve as a compassionate resource, support informed decisions, and ensure outreach follows Medicare/Medicaid rules with ethical standards.
Growth & Partnerships: Develop and carry out marketing and outreach strategies for assigned territories, coordinating informational mailings, social media, and community engagements.
Referral Management: Work with physicians and hospitals to support timely follow-up and track referral activity to identify growth opportunities.
Community Events: Plan and coordinate events to promote hospice awareness and partner with local organizations for outreach initiatives.
Regulatory & Reporting: Maintain compliance with regulations and report engagement efforts and outcomes using CRM tools.
Bereavement & Support: Provide families with grief resources and connect them with Lighthouse Hospice Care’s bereavement services when appropriate.
Team Collaboration: Partner with the Interdisciplinary Group/Team to support safe and compassionate patient and family care.
On-Call & Duties: Provide on-call support as scheduled and handle additional duties assigned by the Director of Business Development.