Hospice Community Liaison

Spokane, WA (Unknown)

$94K/yr – $100K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own the referral pipeline for hospice and home health, turning hospitals, SNFs, and doctors into steady Eden Health admissions while keeping patient transitions compliant and marketing touchpoints accurate.

  • Own referral relationships, channel partnerships, and patient handoffs to Eden Health programs.
  • Hit home health and hospice referral and admission goals with timely documentation and follow ups.
  • Align with agency staff and feed back marketing activity to partners to continuously improve referrals.

Job Description

Responsibilities

  • Support our business development efforts focusing on census growth, brand recognition and reputation in our Hospice service lines.
  • Responsible for maintaining relationships with referral sources including, but not limited to hospitals, long term care facilities, rehabilitation centers, and physician practices.
  • Works closely with agency sales representatives to guarantee effective communication and transition of referrals.
  • Efficiently processes referrals per agency and referring provider policies.
  • Explains Eden Health's program to patients, family members, and other referral sources in an accurate, complete, and thorough manner.
  • Works closely with agency staff to guarantee all patients experience a safe transition to home.
  • Provides accurate and timely documentation of all marketing activities back to the agency as requested.
  • Follows-up on referrals for evaluation and/or admission to Eden Health program.
  • Attends and participates in in-services, staff meetings, and case conferences.
  • Completes all documentation in an accurate, timely, and legible manner.

Requirements

  • Clinical background preferred
  • Healthcare marketing experience in home health and/or hospice industry, DME, medical supplies outside sales, pharmaceutical sales, and/or other industries which may call on contacts at SNF, Hospitals, Dr. Offices, ALFs and more
  • B.S. Degree in Marketing, Sales, Business or Health Care preferred
  • High school diploma or equivalent required
  • General clerical, data entry and excellent organizational skills
  • Able to communicate effectively in English verbally and in writing
  • Working knowledge of computer software programs
  • Valid driver’s license and reliable transportation
  • Able to pass criminal background check and national sex offender clearance
  • Must be able to physically navigate through community for entire shift. This is not an in-office administrative sales position.
Eden Health logo

Eden Health

2.8 Glassdoor

Eden Health eliminates the hassle of healthcare for employers and their employees. We’re a new kind of doctor’s office that combines a private primary care practice, 24/7 telemedicine, and personalized insurance navigation into one simple platform. Eden provides an experience that employees love and saves employers money with seamless, data-driven healthcare. We have medical office locations in New York, New Jersey, Chicago, and Washington D.C. (with more office locations coming soon).

Founded in 2016
New York, New York, USA
223 employees (5 in marketing)
41% recommend to a friend
38% CEO approval

Traffic Signals

Monthly Visitors
4.3K
Traffic Source Mix
Search
39.5%
Direct
43%
Referral
6.6%
Social
9.5%
Paid
1.2%

Headcount Trend

Current headcount: ~223

Marketing Team

Marketing Team Size
5 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$99M
Last Raise
$60M
Series C, 4 years ago

Funding History

  • Aug 2022
    Series C
  • Feb 2021
    Series C • $60M
  • Aug 2020
    Series B • $25M

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