Senior Community Engagement Manager (Sickle Cell), MyHealthTeam
Swoop
USA (Remote)
$100K/yr - $110K/yrIn-houseFull-timeSenior level3+ years exp.
2 days ago
Home Care Community Liason and Care Coordinator
Carrollton, TX
$48K/yr – $55K/yrMid LevelFull time
Posted 2 weeks ago
Top 1% of applicants do these two things.
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Job Summary
Build and own the local referral network with healthcare and senior-care partners to drive steady client starts and smooth onboarding.
- Growth focus: own referral development with discharge planners, social workers, case managers, and community partners in the DFW area.
- Field presence: represent the brand at local events and network to expand partnerships and sustain top-of-mind awareness.
- Operational excellence: track visits and outcomes in a CRM, partner with care coordination, and ensure timely, compassionate client handoffs.
Job Description
Responsibilities
- Build and maintain referral relationships with healthcare and senior care professionals across the DFW territory to drive client starts.
- Represent Comfort Keepers at networking events, chamber events, senior care meetings, community gatherings, and professional referral events.
- Conduct regular in-person outreach visits to referral partners across the assigned DFW territory.
- Educate referral partners about Comfort Keepers services, including personal care, companion care, respite care, dementia care support, post-hospitalization support, and 24/7 care options.
- Maintain consistent follow-up with referral partners to build trust and keep Comfort Keepers top of mind.
- Use a CRM or tracking system to document visits, referral sources, follow-up activity, outcomes, and relationship progress.
- Coordinate closely with the internal office and care coordination team to ensure referred clients receive timely, professional, and compassionate support.
- Assist with community presentations, lunch-and-learns, professional introductions, and local awareness-building efforts.
- Identify opportunities for new referral partnerships and help expand Comfort Keepers’ presence in the local market.
- Support the intake and client onboarding process when needed, including helping families understand services and next steps.
Comfort Keepers
Comfort Keepers has been dedicated to providing in-home senior care that brings joy to our clients' lives for more than 20 years. Our approach starts with Interactive CaregivingTM and Elevating the Human Spirit-- compassionate care that focuses on activating the mind, body, healthy habits, and a safe home environment. Our greatest asset is our dedicated team of caring professionals who are extensively trained in the responsibilities and approaches needed to enable superior senior care and companionship. Comfort Keepers collaborates with employees and caregivers year-round to ensure our clients are treated with the same grace, dignity, and compassion that every person deserves.
