Grand Casino MN

HK Players Club Ambassador PT/SW $16 to $24

Hinckley, MN (Unknown)

$16/hr – $24/hrEntry Level1+ years expPart time

Posted 4 weeks ago

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Job Summary

Own guest facing marketing operations for a casino setting with a focus on promotions execution, loyalty education, and accurate guest data handling; ensure confidentiality and compliance while keeping internal teams in the loop.

  • Promotions and events execution: from setup to teardown.
  • Loyalty education and club system knowledge for enrollment, accounts, and redemptions.
  • Data accuracy and compliance: coupon tracking, funds handling, and DGR adherence.

Job Description

  • Maintains knowledge of current casino amenities, promotions, events, and entertainment happenings and acts as a resource by providing Guests and Associates with accurate information.
  • Assists in the execution of casino promotions, events, drawings, and entertainment from setup to teardown.
  • Promotes player’s club loyalty by maintaining a strong working knowledge of club benefits and educating Guests about offerings.
  • Maintain a strong working knowledge of the current software functionality of the player’s club system, including enrolling new members, maintaining Guest accounts, and redemption of points, coupons, and comps.
  • Thorough understanding of drawing software and how to properly execute drawings.
  • Ability to emcee promotional events in a professional and respectful manner.
  • Maintain a high level of accuracy for coupon redemption; including coding and commenting for coupon tracking, as well as maintenance and accountability of company issued funds.
  • Professionally answers incoming calls with courtesy and assists with needs, or forwards to appropriate contact/department.
  • Ability to follow proper operational practices as it relates to the marketing department and property.
  • Held accountable to a high degree for maintaining confidentiality of Guest information, as well as accurate and thorough company records.

Marketing Team

Marketing Roles Posted (Last 30 Days)
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