HK Players Club Ambassador FT/SW $16 to $24

Hinckley, MN (Unknown)

$16/hr – $24/hrEntry Level1+ years expFull time

Posted 3 months ago

Job Summary

Own the guest experience operations by leveraging the players club system, event execution, and loyalty education to drive engagement and accurate communications.

  • Manage guest inquiries, event support, and loyalty education across casino promotions and drawings.
  • Coordinate in venue communications and guest-facing calls to action for upcoming events while maintaining system accuracy.
  • Protect guest data and ensure precise coupon, point, and account handling within the loyalty platform.

Job Description

Responsibilities

  • Manage guest inquiries and provide accurate information on casino amenities, promotions, events, and entertainment.
  • Support promotions and events from setup to teardown, ensuring smooth execution of drawings and guest engagement.
  • Maintain strong knowledge of the players club system, including member enrollment, account maintenance, and point/coupon/comp redemption.

Requirements

  • High school diploma, GED, or ability to pass Basic Skills Assessment.
  • One year experience in marketing, sales, guest service, promotions, hospitality, or customer service preferred.
  • Basic computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with internet research and email.
  • Money-handling experience preferred.
  • Ability to add, subtract, multiply, and divide in all units of measure; strong data collection and analytical reasoning.

Preferred

  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
  • Must be able to secure license from Gaming Regulatory Authority.

Salaries

Posted range

$16/hr – $24/hr

Taken straight from the job posting.

See all Grand Casino MN salaries

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HK Players Club Ambassador FT/SW $16 to $24

Grand Casino MN · Hinckley, MN · Unknown