Head of Product Marketing

USA (Remote)

Salary Not AvailableSenior Level8+ years exp

Posted 1 day ago

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Job Summary

Own and scale product marketing at PolyAI by shaping messaging, GTM strategy, and enablement to drive demand, win rates, and revenue across market segments.

  • Define strategy and messaging that differentiates PolyAI
  • Enable sales, content, and demand generation to improve performance
  • Build competitive intelligence and market insights to guide decisions

Job Description

Responsibilities

  • Create a product marketing strategy that enables the marketing team to consistently deliver on-brand and on-message experiences through analyst relations, content, demand generation
  • Influence our win rate through improved go-to-market strategy and enablement
  • Develop resonant messaging and positioning that drives commercial outcomes for PolyAI's world-leading voice AI products
  • Catalog an understanding of PolyAI's direct and indirect competitors and ensure that our messaging is differentiated
  • Work with marketing and sales leadership to prioritize market segments and develop personas that support the content and demand generation functions
  • Work with content and sales enablement team members to develop collateral that reduces friction in the sales process and increases revenue
  • Build our customer understanding and market insight through customer interviews, partnerships, and industry experts
  • Support enablement initiatives across the entire revenue organization
  • Create and maintain an organized and accessible database of competitive intelligence for sales, marketing, and executive leadership
  • Collaborate with content team leads on thought leadership strategy and regularly contribute to the function

Requirements

  • 8+ years of experience in B2B tech marketing
  • 3+ years of experience in a product marketing role

Preferred

  • Knowledge of CCaaS, UCaaS, or Call Center technology markets
  • Knowledge of NLP, NLU, or other machine-learning technology

Benefits

  • Participation in the company's employee share options plan
  • Comprehensive health coverage for you and your loved ones
  • Life Insurance
  • ◻️ STD and LTD
  • The opportunity to contribute to the company's 401k plan
  • Flexible PTO policy + 11 designated company holidays
  • Annual learning and development allowance
  • We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
  • Enhanced parental leave
  • ‍‍ Company-funded fertility and family-forming programmes
PolyAI logo

PolyAI

The leading provider of enterprise AI agents for customer service. PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.

Founded in 2017
San Mateo, California, USA
342 employees (41 in marketing)

Traffic Signals

Monthly Visitors
168.4K
Monthly Google Ads Budget
$102.6K
Traffic Source Mix
Search
48.9%
Direct
39.6%
Referral
7.6%
Social
2.9%
Paid
0.9%

Headcount Trend

Current headcount: ~342

Marketing Team

Marketing Team Size
18 (5% of company)
Median Career Experience
10 years
Median Tenure
1.7 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$202M
Last Raise
$86M
Series D, 3 months ago

Funding History

  • Dec 2025
    Series D • $86M
  • May 2024
    Series C • $50M
  • Sep 2022
    Series B • $40M

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