Responsibilities

• Serve as the strategic operations partner to the Head of US & Canada Marketing, translating business priorities into clear operating plans and execution roadmaps.
• Lead the regional marketing operating model, including planning processes, governance, operating rhythms, decision forums, and cross-functional ways of working.
• Drive organizational effectiveness by identifying opportunities to simplify processes, improve collaboration, and remove operational friction across the marketing organization.
• Partner with Global Marketing Operations and regional peers to implement global operating frameworks while ensuring they effectively support regional business needs.
• Partner with Finance and Marketing Leadership to manage regional marketing investments, including budgeting, forecasting, resource allocation, and investment governance.
• Lead operational planning for major marketing initiatives, ensuring teams are aligned on priorities, timelines, dependencies, and delivery.
• Champion adoption of global marketing tools, technologies, and operational standards, while providing feedback that informs future improvements.
• Develop reporting and business reviews that provide leadership with clear visibility into priorities, execution progress, risks, and organizational performance.
• Build strong partnerships across Marketing, Finance, Strategy, Operations, and other cross-functional teams to enable efficient decision-making and execution.
• Foster a culture of operational excellence, continuous improvement, and accountability across the regional marketing organization.

Requirements

• 10+ years of experience in marketing operations, strategy & operations, program management, consulting, or a related field.
• Bachelor's degree or equivalent practical experience.
• Demonstrated experience leading complex cross-functional programs or marketing operations within a large, matrixed organization.
• Exceptional stakeholder management and influencing skills.
• Excellent written and verbal communication skills, with the ability to communicate effectively with senior leaders.
• Highly organized with strong attention to detail and a proven ability to manage multiple priorities simultaneously
• Ability to connect the dots across multiple initiatives, identifying patterns and trends to drive improvement opportunities and operational efficiency

Preferred

• Experience building and improving operating models, planning processes, and organizational governance at scale.
• Strong commercial and financial acumen, including experience managing budgets, investment planning, or resource allocation.
• Demonstrated ability to influence senior stakeholders and drive alignment across highly matrixed global organizations.
• Proven track record leading large, ambiguous initiatives from strategy through execution.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Comfortable operating in a fast-paced, evolving environment with competing priorities and ambiguity.
• Experience working within a global, in-house marketing organization is strongly preferred.