Responsibilities

• Lead our Marketing Operations efforts, and be a partner to the Head of Demand Generation and our Marketing stakeholders.
• Manage our external MOps agency that executes our Campaign Operations.
• Own the Marketing technology stack across various solutions, selection of new tools, and support the management of our marketing technology ecosystem (website, backend systems, measurement).
• Set up and manage integrations between our core Marketing and Sales systems and complementary tools.
• Balance short-term fixes with the design and implementation of scalable long-term solutions.
• Work with our global marketing and sales teams to ensure campaign programs are designed and executed effectively.
• Manage our email calendar and inbound forms; Build, test, and send emails, registration pages, and other campaign elements.
• Monitor email deliverability and list hygiene to ensure optimal inbox placement and compliance with privacy regulations.
• Ensure lead and contact data quality: cleaning, normalization, and imports
• Assist with lead and contact database management, attributions, and proper tagging.

Requirements

• 9+ years in Marketing Operations.
• 9+ years at B2B AI and/or B2B SaaS Growth companies with experience in Enterprise-level Sales Led Growth (SLG) motions.
• Experience with scaling a Series C or later company, and/or with growing a $50 to 100+ million ARR company.
• Understanding of the full B2B marketing and sales lifecycle and associated best practices.
• Deep domain expertise in building and optimizing marketing automation platforms, especially Marketo, Bizible, Salesforce, Zoominfo/Clay, LeanData, RingLead, G2, Paid Media (Google, LinkedIn, Bing, Facebook, etc).
• AI Fluency - You've used Claude Code, Cursor, or another vibe coding tool to build apps and/or automation that helped scale the GTM motion.
• Excellent verbal, presentation, and communication skills, ability to align multiple stakeholders.
• Ability to run rigorous due diligence and negotiations for new technologies, tools/systems, and vendors.
• Bachelor’s Degree.

Benefits

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• "Be Your Best Self" boost. $3,500 annual boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.